HomeGoods — Local services in Mandeville

I accidentally left a brand new hydraflask water bottle (retails for $40+) in the cart during check out. I called the next day and was informed that, although a lost and found exists, and although it was in fact found by a store employee, it was allegedly discarded by the individual who found it because they thought it "was no good." I am not sure how a water bottle that is obviously new and is full of water could be determined to be "no good." Regardless, what is the point of having a lost and found if employees are allowed to make independent determinations regarding a found item's worth and whether or not it is worthy of being placed in the lost and found. Also, why are you telling customers a manager would have to place it in the lost and found if there is no protocol for an employee turning a found item into management? Thank god this wasn't my wallet. I guess they'd have "discarded" it too. Hope the person who kept my water bottle instead of putting it in the lost and found enjoys it...Thanks to...

Manager (bald tall guy) at the store was incredibly rude to an older worker who was such a blessing to work with. she was an older woman with orange/reddish hair. I cannot remember her name, I think it was Merrill or meredith? She brought up two very large paintings for me to purchase and he was yelling in her face that she wasn’t doing it correctly (she did nothing wrong but bring up the paintings i wanted to purchase) and was instant that he didn’t think I would be purchasing them, which I was offended by. I thanked her for all of her help before I was rudely interrupted by another associate insisting that they needed her. As a customer, I found it very rude to be interrupted. It felt to me as if they were...

Tried to return a $12 coffee maker that did not wash well (some form of coating was on the outside, and it came off under hot water + dawn)

I did not, nor do I normally, keep physical copies of receipts. Most stores, including home goods, are able to accept returns in the form of store credit without a receipt. They denied me the return whenever I tried to bringing it back today, since apparently there is no way to ‘trace this item back to this store’ unless I had a physical receipt. Not sure what more proof I could have other than the original form of payment. Annoying, and I will attempt to avoid shopping here...