K-State Student Union — Local services in Manhattan

Students/Faculty: Don't get your passport done here. They screwed up our application (one document was missing) and we had to cancel the trip (Paid $400 for 2 passports only one arrived). This is a place where you pay for them to help you - they tell you what is needed and send the application off for you. We used them because of lack of time and thought they knew how to do it. We were wrong. This place pretends to be strict but our passport applications were not correctly prepared. No offer of their service fee refund was made after the passport did not arrive. They just blame others. The worst thing was they did not seem to understand why we were so upset (cancelled international flight for a family I mean who would not be upset!?? But this is a culture where emotions are not allowed, just repress everything and stay calm yes this does not surprise me) . Anyway my advice is to go to the post office or another acceptance facility (libraries court houses post offices) instead. Just try to read the forms and instructions and do it yourself. They never even apologized or showed any empathy for our situation. No customer service skills at all. They also are very defensive and unprofessional and do not seem to know how to deal with customers or even to listen. We lost $2000. Tears. Justified Anger. Customer service in most places has gone down hill, this place is no exception. I expected more from K-state. At the very least we should have received an apology and full refund for their fees. Just remember - if you want something done right - do it yourself...

Great study/hangout spot. I come to get some reading done and have lunch between classes fairly often. Staff is always super friendly and helpful. WiFi connection needs serious work just like every other building on campus. Parking garage is wonderful but if your a student with a parking pass (like myself) you’re probably not going to get a spot unless you get there before 9am cause it fills up quick. Also the open 24hrs thing is misleading. Yes the building is open 24 hours, but staff will come around about 10pm and kick everyone studying out for the night. It’s empty from then till daylight except for the occasional architect wandering home from studio at 4am. Ever since Hale closed I’ve been hard pressed to find an open table or booth most...

The K-STATE Union is ranked #1 in Kansas and #14 in the nation. It has food services that include Chick-fil-A, Panda Chinese, Subway, Call Hall Ice Cream, and our very own Union Kitchen which is designed, developed, and operated by K-STATE students. They offer services like the ID center, copy center, bookstore, banking, ATMs, and computer store. They student services like this Student Government, movies every weekend, library services, art gallery, financial advisor, study and...