Just an honest review from someone who is not a local resident here. The gym was definitely not for me. I will say, the front desk staff are friendly when you are signing up, but don’t talk much after. Covid protocols are not followed at this gym and they make that clear when you sign up. This was the only gym open in town for a while so i made the decision to go since I was expected to be in town for work for a while. There is a sign on the door asking politely to wear masks, but I guess that is just up because they are required to have it up. Staff do not wear masks either even though they are not working out, which I found interesting, and equipment is not cleaned after each use. I got sick for the first time in over a year after going to this gym for about 2 weeks. There is a woman who cleans when she is able to, but the few times I have been there, the members of the gym do not treat her very well. They get in her way while she is trying to clean and are not very friendly to her which is unfortunate for a “hometown” style gym.
I was not able to stay in town too long due to work purposes, so I wasn’t there to experience it much longer than a few weeks. However, during my time there, I just wasn’t impressed. The machines and equipment are low quality and outdated, and some of the pre-set workouts on the cardio machines are not accessible (i.e. fat burner option). I understand however that this is a “hometown” local gym, so I added an extra star on the review just for that reason, but this is as honest as it gets from an outsider. These types of gyms are ran entirely different than a professional-style gym and they cater to a very specific clientele.. Just wasn’t for me and it is clear I am not their target audience. I’d prefer a cleaner and more friendly gym for...
Read moreCalled to ask about membership pricing and the team member answering the phone had a terrible haughty attitude and said they don’t discuss pricing over the phone and I was like oh that’s a bummer because I have 3 little kids and a busy schedule and I was hoping to just get an idea and he was Beyond rude.
Then I mentioned Planet Fitness was able to give me a price (they also were HAPPY to give details & were very KIND) and he shot back with well we are definitely not planet fitness we are a big gym and blah blah blah — by that he means, he did NOT care about my business, my fitness journey or even me as a human because they make enough money as is.
Very impatient, rude, haughty, egotistical behavior and if that is the person they have greeting and handling customer service I believe that behavior will be part of that company’s culture & core — Unfortunate.
Why go into a place to request pricing when you get dismissed or mistreated at the door???
In-Shape (pending their environment & customer service) or Planet Fitness will be getting my business and I will NOT recommend...
Read moreTHE.BEST.GYM.EVER!! Steve the owner is one of the kindest people you’ll ever meet always whiling to spot you if needed, educate you if you have a question, and make sure your good he’s so personable and kind!! Jose the manager is extremely friendly! Always helpful and very personable! Hugo is one of the best instructors you’ll meet! He is encouraging, kind and super helpful! And his classes are upbeat and perfect for everyone from beginners to advanced! Lleny is the best personal trainer you will ever meet! She is so sweet and always makes sure to help if you have a question and she is so encouraging! Austin at the front desk always greats your with a smile and is always personable and kind! He’s always encouraging and able to be of help! Angelina at the front desk is always so sweet and helpful! Paco at the shake bar is she helpful and makes the best shakes and teas always encouraging and able to help with questions about nutrition!
I will continue to recommend this gym to everyone and will be here for years to come! Thank you calfit for...
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