Kroger — Local services in Marietta

This Kroger is terrible! A few months ago I decided to order groceries for pickup. It is convenient for me having 2 kids that are home with me during the pandemic to get groceries this way. I pulled into one of the spaces at my pickup time to call the number and was told I needed to come back later because my order was not ready. I decided to give the pickup another try and it worked out ok the second time. I went for a 3rd try and it was not ready again and the people running the pickup are not the friendliest. They act like it is your fault for the order not being ready. Well I swore I would not order for pickup again from this Kroger location but yesterday I was in such a bind and so short on time that I decided to give it another try. HUGE MISTAKE!!!!!! I had a pickup time between 4 and 5 pm. I showed up and was told my order was not ready and I needed to wait for a phone call. Well there went dinner because I had not yet received a call and it was 6:30. I called up there to check on things and the lady was upset with me and apparently other customers that had called as well because she told me that I and the other customers that we all just needed to be patient and wait for the phone call and stop calling them. Well by 8pm I sent my friend to go up there and just tell them he was going to shop for the items because I needed stuff for breakfast and the kids lunches and other items. They refused to let him shop and they forgot all my frozen items (8) in total. The woman working the pickup orders was not friendly and was complaining a lot about everything. The other very frustrating this about doing pickup is that a lot of the items I need to get are unavailable for pickup. I think I am done completely with this...

Me and my wife went to this Kroger’s to buy a few items. We went to the vegetables and fruits area. We had on workout clothes, So I had no pockets to put my car keys/house/mail box keys. So, I sat my keys on the platters of ice potatoes to pick sweet potatoes. Once I was done, I mistakenly walked alway to pick chicken and two more items before I realized that I left my keys on the ice potatoes. I ran back for them to find that they were missing. Me and my wife looked for them keys for an entire two1/2 hours. We unstacked those ice potatoes and restocked them 4 times, looking for our keys and still no keys. Every employee told us that they didn’t see the keys. We went to the manager of the store because we felt the employees were lying. The manager got on the phone and announced the situation. He started to look on the camera. I told my wife I’ll go back and look for them again. I went back to the vegetables to look through the tomatoes, and saw the keys sitting on top of the ice potatoes that we had unstacked and restacked 4 times. An employee had our keys with the intent to do something crazy. They got spooked into replacing the keys back when the manager announced the keys. I’m a Drill Sergeant with soldiers that I spent so much time away from, all because someone wanted to be cruel. We asked the worker at customer service to ask the manager to look on the camera and see who took the keys. A guy who wasn’t manager answered the phone. His very first question was what color are they. Followed by take down their number and I’ll give them a call. Never got that call. I don’t understand what our color had to do with anything. That was soooooooo ghetto and ignorant. We want be shopping there again. Public sounds pretty...

This is the fanciest Kroger I've ever been in. Aside from the usual wide array of normal Kroger offerings, such as the deli and floral departments, they also have a staffed sushi kitchen making fresh rolls daily, an olive bar, a specialty cheese cooler, and a fully functional Starbucks. No other Kroger I've been in has all that. Plus, they keep it open 24 hrs? My heart skipped a beat the first time I went in.

The staff is friendly as well. A few of them know me by name and regularly ask me for updates about my life every time I come in.

Seriously though, an olive bar? Finally, I can sip on a caramel mocha frappuccino while I take my time hand-selecting favorite varieties of olives that will pair best with whatever pretentious cheeses I've selected from the reach-in beside me. American cheddar? Please. That'll be isle 12 next to the butter and eggs, right after you pass the pint of melting neapolitan ice cream an absent minded customer didn't replace correctly into the freezer. I've got roquefort* cheese in my basket. I want the guests at my black tie cocktail party to have to ask me how it is pronounced and give me an opportunity to showcase how cultured I am when I explain that it is one of France's finest blue cheeses enjoyed by Charlemagne himself!

Overall a great experience. I've never had any issues over the year I've been shopping at this location.

*I don't know if they actually have roquefort cheese. I just Googled "fancy cheeses" for this review. They do, however, have cheese curds which is something you wouldn't generally find here in the south that I'm particularly...