Took my watch here to get it resized. Very friendly, very fast and very reasonable price. Store itself is ultra clean and has a peaceful feeling about it.
11/27/21 edit: So, I’ve taken many watches here now for resizing and batteries and service is fantastic.
I also bought a steel dogtag and chain recently which came with free engraving. I gave them kind of a challenging engraving to do. I wanted the dog tag to be engraved kind of like my old USMC military dog tags were stamped. They gave me a time frame of like 3-4 business days and called me back after only 1-2 days! Dog tags came out perfect and I was...
Read moreI went in for the first time last week with my husband and unfortunately I didn't get the ladies name who helped us then. Today I went in with my son to get some links removed from his watch. They were all friendly and not only did they remove the links within a couple minutes they also helped him pick out and purchase a new watch. Saretta Holdcroft along with all the other staff were amazing and wonderful. She even helped me pick out a necklace so I can show it to them to give them an idea of what to get me....
Read moreToday I had to do a quick pop in at Carroll's Jewelers for a ring sizing issue. When I pulled into the parking lot the 'closed' sign was on the door. I was so bummed as I have very little time in my busy working mom schedule. It just so happened that Lowell was outside grabbing his newspaper. He came over to talk to me and happily took me inside to help me with my wedding rings. I was so excited! Bless his sweet heart!!! I won't go anywhere else!! Lowell Thurston you're the...
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