A Taste of Memphis BBQ — Restaurant in Marion

Family drove over an hour to try this place out based on a recommendation from a friend. Needless to say, we regret that decision. We came in for a late lunch (2pm on a Saturday), they might have had 4 tables going. We figured, hey cool we came at the right time to try out some good BBQ. Took a little bit for the waitress (later found out she was the manager on duty) to acknowledge us and get our food and drink order. Seemed like she was not having a great day. Figured cool, no big deal. We waited 40 minutes to receive drinks and only did so after my mother went and asked if we could please get our drinks. She passed our table a number of times serving others who had come in after us their drinks. The waitress came back with attitude, sat our drinks on the table, and threw the straws down. She made the comment with attitude, “If you haven’t noticed, I’m the only one working.”

She came back with our appetizers a few minutes later and said, “Sorry for being a b* ,would you like a box for your food?” Insinuating it was time for us to leave. My mother asked if she could see the manager. She stated, “I am the manager.” Feeling no longer welcome in the establishment, (never felt welcome to begin with) we left not touching any of the food or drinks that were brought out.

I have not seen a level of unprofessionalism like that in some time and from a “manager” no less. From the moment we came in, she was nothing but rude and disrespectful. If you are traveling and visiting Marion, consider other options. Anything would have been better than this. Stay as far away...

The food was good, but the overall service was very frustrating. My friends and I decided to order take out because we’ve been trying to eat there for weeks and it’s always been so busy. We called earlier in the day to see if there was a way to place our order early- they said no just call 30 minutes before you want your food and it should be ready. We waited until 30 minutes before we wanted our food and tried calling- the line was busy for 20 minutes straight. At this point I go over to the restaurant to order, and now it will be an additional 30 minutes because I couldn’t get ahold of anyone on the phone. (I also told them I tried calling for 20 minutes and no one seemed to care). We get our order and take it to Shovel City, only to realize once we sit down that they didn’t give us any utensils or sauce. We try calling again and the line is still busy. We had to walk back to the restaurant to get the things they forgot, and again no one seemed to care about the experience we had. Food was cold when we got it, and was even colder by the time we had everything. Pork and brisket were good, but service was terrible.Not sure if it was worth the...

This is the second time we’ve gone and had a terrible experience. The first time we ordered to go and I had to return because they forgot our sides. This time we dined in. We sat and our waitress gave menus and tended to people who arrived after us. Took our drink order and received them quickly however the water tasted disgusting and was brownish in color. Then I saw her take the orders of the people that came in after us. After we finally ordered, our appetizer arrived fairly quickly. After that we stopped receiving service. We sat for 20 minutes without a refill as she continued to check in on the table next to us without even sparing us a glance. The only reason we finally got a refill was because I had to flag her down and ask. Then when it came time to pay, she came by to grab the check off the table next to us and I once again had to flag her down because she wouldn’t even look at our table. I understand during these times many places are short staffed however I don’t believe that is the reason we received terrible service while everyone around us was tended too. I am very disappointed with the service and will not return and...