Concepte of Illinois — Local services in Marion

Right from the start, Simone represented Concept of Illinois (COI) with the highest quality of customer service. She guided us through the COI process, assured us they could help us with our issue. Our laptop was repaired and returned to us in the time frame she stated. After that I called back to ask about another issue I was having and Simone had Kevin call me --- he resolved my issue by tapping into my laptop and walking me step by step of what he was doing and again, COI resolved my issue! I HIGHLY RECOMMEND COI and will use their EXELLENT SERVICE again, should I need further computer support. Thank you...

Just sent an email requesting info on upgrading a HP laptop ssd. Eric responded by email with great info. I followed up with a call to clarify best path forward and he helped me with a great solution over the phone. I highly recommend this company. You don’t get this kind of honest...

Our office has had our computer systems managed by Concepte for years now. I've worked with them since 2018, and they have always taken care of our issues as quickly and courteously as they could. Computers do weird things, but they get the problems straightened out. I'm glad we can...