Giving a neutral 3-star review as I was a little surprised by a promotion they just ran. My partner and I walked in 30 minutes before they closed on the last day of the promotion offering 15% to 50% off any purchase. They had a gimmick where you write up the purchase, then you pick a red solo cup and it has a coupon inside for 15 percent to 50 percent. That's fine, no issue.
We liked the item we were looking at, and it's an expensive purchase. We offered the salesman that we'd buy on-the-spot if they'd just cut the gimmick and honor the 50 percent. In my book if you're offering a 50 percent discount to some folks, you should honor it for others. You've already said you're willing to accept that price, so why not?
Anyways, he said he couldn't do that. I could, however, do the write up and choose a cup. If I didn't like what I drew I could cancel the order. Or, I could purchase and return within 30 days. That all seemed like a run-around rather than simply offering the same discount they were advertising as being available.
It leads me to think there was maybe a single 50 percent off coupon and the rest were 15 percent, so they could get you in with the big discount option, get you sold on the item, then only have to give the smaller discount. Makes sense, but off putting.
I was going to pay over $1000 on the spot but they lost my sale. Now I'm looking online for comparable products instead.
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