I asked for extra lettuce for my veggie sub…worker barely put any on the sub the first time. Worker picks up a very small and I mean SMALL pinch of lettuce like 4 or 5 strands of lettuce, and sprinkles it on my sub. I look at the worker and said can I get extra lettuce please. (This has never been an issue at any other subway btw) Worker looks at me with an attitude and says really… I said yes PLEASE. Worker then looks down at the lettuce and then over to the other staff member and begins speaking in Spanish, I guess they assume I don’t know how to speak Spanish 😑. After having her conversation she then put what she thinks is extra lettuce on the sub, if you count yet again a pinch 🤏 extra! I do not appreciate their attitude and how they conduct customer service. I will not be returning, I’m tired of having to ask 2 to 3 times for extra lettuce or spinach for that matter and still not get it. Good thing I never get a salad there because I would only end up with a few pieces. 🤦🏽♀️ 1st lesson of customer service is don’t argue with the customer!! Btw I would have been more than happy to pay extra for for adding extra veggies if it was such an issue. But like I said above, this is the only subway that has ever acted like this. No wonder this place only has a 3.9 star...
Read moreDefinitely one of the best looking Subways I have been to in a long time. Everything was clean, even the way all the ingredients were stored and handled. It was spotless. You could see frost on the tins that were holding the the cold ingredients. I oreder the baja chicken sub and it blew me away how good it was. It might just be a sub to a lot of people but I dont usually eay subs and it was one of the best lunches ive had here in Marion. Im not from the area so Ive been trying a few different places around here, mostly the small local places. Staff were nice, respectful and professional. They both washed their hands after every sandwich made. It was a delight to just be in such a clean...
Read moreI entered with no customers waiting and a patiently waited to be greeted. After the two employees that saw me walk in just continued to chat amongst themselves without acknowledging me, I decided to be nice and go wash my hands so they could finish their conversation. As I was walking back to the counter a group of 6 people walked in and stood in front of me. Instead of politely informing them I had already been waiting they simply started taking their order one after another. This is totally unacceptable and they should be ashamed of what terrible employees they are. I'll never go...
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