Kricket Internet Services — Local services in Marksville

Horrible experience. A bunch of unprofessional locals. Got their service at the start of the month and the tech left without finishing configuring. Needless to say the internet has had major problems. After days of emails to support I finally get a tech for help. Tech gives a calls and instead of helping first thing he says is how he doesn't appreciate me emailing customer support. I mean what else are you supposed to do. I call the owner Stevie and he tells me I blew up on the tech and it's my fault. Learn from me people and avoid this headache. UPDATE. After posting this and their response to it this companies next move was to remove the review option on their FB page in a attempt to conceal the truth. Everyone reading this one ask yourself thing if you were innocent why...

I use them and I'm not happy 🤬🤬🤬 I have had kricket for a year and the bill can't get paid when they don't call you back. they cut my internet off cause why cuz they can't be bothered to call me back. I fight to get my bill paid every month. how is this fair? not recommended at all!! I would have given zero Stars if I could. zero for communication. zero for professionalism. please please please do not use this company. anything or anyone else is better than this. cuz you can't even get these sorry people to answer a phone or call you back to pay your bill. Answer the darn phone so people get paid their bill how dare you cut my internet off because I'm behind on my bill when y'all do not...

I have had service with Kricket Internet on and off over the last 20 years or so depending on where I lived. The service that they provide is great. Like any ISP they have issues from time to time but quickly get it resolved. I have never had any issues when dealing with the owner and his staff, they are usually happy to answer questions and I know if there is a connectivity issue they are working hard to resolve the problem. We use their service for work (secure VPN) and for media streaming from multiple devices on a daily basis with no issues. I commend the team at Kricket Internet for being an outstanding ISP and providing an excellent alternative for wireless...