Poppins Playhouse — Local services in Marshall Township

I held my daughter’s 4th birthday party at Poppin’s Playhouse- it’s perfect for her age and even the 7 and 8 year olds had fun. The kids loved it and the place is clean and very cute! It’s nice you can get everything included and bring basically nothing - if you want to - but I can’t say - as a person who paid for the party - that I was happy. $500 for cold pizza and condescending parenting advice did not make for an enjoyable experience. I got 3 pizzas and they were delivered shortly after our party began and 4, but the eating time wasn’t until 5:30. I was told multiple times by the owner that the pizza was HOT. The adults could have eaten the pizza during the playtime, but it not what I was expecting to do. So we ate cold pizza. It was very embarrassing to serve my daughter and son’s school friends and parents cold, gummy pizza. Jenny’s reminders for us were things like - it’s dark out please hold your child’s hand in the parking lot and woah that’s a lot of icing you will need to wipe the kids off before going back to the shoe cubbies. Her delivery of the reminders didn’t come across as friendly. Additionally a mom brought her older daughter and was just going to sit with her while her younger daughter attended the party and Jenny told her they don’t really allow other kids to sit and watch. She offered to pay for her to play, but she pulled me aside to make sure it was ok. The mom and I had no problem with her joining. It was just an odd exchange and made us both uncomfortable. The last thing I didn’t like was when it was time to eat at 5:30 Jenny left us to it and started cleaning up. We didn’t get any help passing out food and we had to ask for more plates so the adults could eat. At 5:50 she came in and announced it was time to sing happy birthday to my daughter. I felt rushed. Overall my daughter had fun and that was all I...

A few people mentioned an angry appearing employee. This is actually the owner. She created a great space for kids and is personally invested in this place. She has strict rules and I respect that. However, she truly has changed over the years and seems to be less patient, less friendly, tired and sometimes angry. Honestly, it seems like she does not like kids or people at all. Yes, she loves the place she created , but not the children she invites to play there. Very sad. I see that the majority of parents are actually great at playing with their children and guide them to place the toys back where they belong. But the attitude of the owner makes you question how welcomed you and your kids are there. While the place itself is great, I and my kids feel more welcomed at other places where we are greeted with the smile and thanked for coming when we leave.

P.s.Oh, yes, I forgot to mention, please know that the no food policy is very strict. I was not politely asked but rather angrily told to immediately put a lid on an apple sauce pouch. My toddler continued to scream bloody murder for his pouch, my eyes were tearing, because here is the deal - if you take both kids to the car to let your younger one finish his apple sauce , you have to pay the entrance fee again ( also a rule). I put the lid on, we left the premises, I cried, my toddler cried, great time. Bottom line, it is a good place with high quality toys, clean, well organized. But it definitely feels like you come into someone's home where every step you do is carefully watched and judged versus a fun kids playhouse for which you are actually...

We are from out of town and were in the area visiting family and took our 2 1/2 year old son who had an absolutely AMAZING time! Everything was very clean and there were so many sections for a variety of play. The owner was warm and inviting and truly put her all into creating a magical space for children. The one and only thing that bothered me were the vast amount of parents who didn't take the time to teach their children to pick up after themselves and left the place looking like a bomb went off. Putting toys and materials back in the sections from whence they came is a request made to all guests upon entrance. This is a completely reasonable request to make, I might add. To make matters worse, we stayed close to closing to help pick up while other parents stood there and watched us pick up toys at their feet. Shame on you! I see the lessons you are teaching your children and you need to do better. I wish we had a place like this to take our son where we live and y'all go and treat it like a maid service will pick up after you! What is wrong with you? Be respectful, be a decent human. Anyway... I can't say enough great things about Poppins Playhouse and Jenn. THANK YOU for being a wonderful, safe, clean space for children to learn and have fun. It is a truly amazing facility. The Wexford community should not take such a space for granted. We certainly will be returning when we are in...