O'Reilly Auto Parts — Local services in Martinsville

What a difference! Please read… The O’Reilly Auto Parts in Martinsville Indiana sits across the street from AutoZone. Because it was on the side of the street i was on, I went into the AutoZone for 3 Windshield Wipers for my 2016 Chevy Equinox. I asked for a specific brand which was Rain-X and their staff directed me to some of the cheapest looking Duralast wipers I have ever seen. They have a policy in place where they install the wipers if you purchase them, it took 10 minutes and the manager is name is Mike refused to replace the rear windshield wiper because of the cover on the wiper, he said it would “break off.” Out of pure frustration my son and I watched a 2 and a half minute youtube on how to remove the cover and replace the wiper, which we did very quickly and it was an easy job. Looking at the Duralast they looked like crap compared to the ones I had on it previously. Mike kept saying it was because they were factory, i assured him i had well over 150k miles and have had them replaced numerous times for Rain-X wipers. He got snippy with me so I went across the street to O’Reilly auto parts. I was met by a cashier named Amanda, who didn’t look the part of someone who might work at an auto parts store. She changed my mind in a hurry, she was friendly, knowledgeable, able to help, and had the Rain-X wipers i had requested from AutoZone. She even looked up the proper clip for that model year and replaced them in less than 5 minutes. Infact, i believe she replaced them in under 2 minutes. I’ve done business with this O’Reilly in the past. They’ve been helpful, knowledgeable and have a great stock. Save yourself time and frustration on getting windshield wipers, which are the easiest install on a car. Go to this O’Reilly and ask for Amanda for assistance. I hope the manager at this establishment sees this post and gives her a raise. By the way I returned the cheap windshield wipers to AutoZone and informed Mike that a little woman of middle age changed all 3 in under 5 minutes and that he could learn...

Our daughter was driving through from Indiana to Kentucky when she broke down. In the vehicle with her was a baby and a cat. She was able to make it THIS O'Reilly Auto Parts Store with the help of Stanley's Towing and a deputy named Chris. Not knowing the area or people, my husband and I drove 4 hours to meet up with her. A couple of local guys (both named Chris) offered to help her to get on her way, and did. Brad helped her diagnose the problem with her vehicle. The battery and alternator were bad. All of the employees were nice and caring enough to stay until we could get to the store about 15 minutes after they had closed the store. These gentlemen could have been home with their own families. They knew we were concerned for the safety of ours and waited. This day and age, it is not often you come across what could have been a horrific outcome, to feel so blessed about ALL OF THESE GENTLEMEN helping a young lady in distress!!...

Very impressive!!! On our way back to Michigan with a used trailer we bought . Getting dark we realized No running lights !!! Stopped here at pretty much closing time if not after and these Amazing two went up and beyond . Wendy and Dale THANK U !!!!! We purchased a magnetic running lights kit but once plugged in it didn’t work . Well by this time door is locked open sign off . Hubby knocked on door and they instantly answered took back the part then continued to help us enthusiastically and with smiles for the next 45 mins put something together that wld get us home safely and legally. We wld give them 10 stars ⭐️ if we cld...