Bedroom Store — Local services in Maryland Heights

I bought a bedroom set online on a Tuesday, I paid extra for the 3-4 day shipping. I did not hear anything but they took the money out of my account. I call on Thursday and talked to Matt who said they are almost done getting it now I should get an email by the end of day or Friday Morning. By midday Friday I still did not have an email. I tired to call back got no answer. I called one of the stores and they said they could not look up the order as it was online, but they gave me a few different number to try. Could not get a hold of anyone for days. I left voicemail, emailed and called all of the number. Tuesday was the first time I talked to anyone and I was told only Matt can help and he was out of the office. Later that day I got an email saying my order was canceled, lack of inventory. I paid for 3-4 day shipping so it should have been there by Monday but they didn't even have it. Also at this time I do not have my refund so I can not even go to a...

Great customer service. I was looking for a queen-size bed topper, the Hallsferry/Parker store. On 8/27/23 & 8/28/23. I appreciate Paul Brandt help. He's a totally asset to your co. A true salesman. Patience and caring. He sold me a very nice cherry wood sleigh bed room set 10 yrs ago. I really like bedroom furniture. You had the most beautiful bedroom set and mattresses. Thank you, Mr. Paul. Rosie Turner... God...

I bought I thought was a new mattress and foundation. When taking the plastic wrap off of the foundation mattress, here was a tear covered with a piece of tape. They were notified of it with a picture with it and haven’t done anything about it. I have company who have arrived here now and nothing...