Maryland Heights Florist — Local services in Maryland Heights

PLEASE STOP AND READ! I ordered flowers for my sales assistant on administrative professionals day. I am from out of town and ordered from this shop solely based on chance. I chose to pay the additional $15 for them to arrive at a certain time. I received my confirmation email as I placed the order online. Not only did my flowers NOT arrive at the time I requested, but no one ever answered the phone or responded to my text. I strongly encourage you NOT order from this business if you want your flowers to arrive on time (or at all) for a friend, coworker, or loved one. UPDATE: I did have someone reach out to me from an unknown number after I posted this review. They said my flowers were “on the way”. I told them not to bother, as I had to order from another florist already. Who knows if they would have...

Do not do business with this company!!!! I ordered an arrangement to be delivered on April 2nd and my company was sent home due to covid, I had covid myself or I would have just picked up the order. I notified them April 1st. Called first thing in the morning April 2nd. Flowers were delivered. The ONLY reason I gave two stars is bc the delivery man who called me was so nice and apologized saying they don’t always check the messages. He said someone would be in contact with me. Well, I called on the 4th. Left another message. Nothing. Called again today. Nothing. I was going to ask to have flowers delivered on a different date but at this point I want a FULL refund! I will be contacting the BBB if this is...

This place is an absolute nightmare. Their customer service is abysmal! It is so beyond terrible—don't bother trying to reach them by phone because they won't pick up, and don't waste your time with emails because they won't bother responding. I shelled out over $200, and the flowers I paid for never reached their intended recipient. It's an absolute disgrace. Save yourself the frustration and avoid this utterly incompetent and unresponsive establishment...