⭐️ If I could give negative stars, I would. This White Castle was less of a restaurant and more of a post-apocalyptic fever dream. I walked in expecting sliders, but what I got was trauma wrapped in wax paper.
The employees looked like they clocked in against their will. No smiles, no greetings—just blank stares and slumped shoulders. One guy was literally arguing with a coworker while taking my order. I asked for a Crave Case, he gave me existential dread.
The food? Horrendous. I bit into a slider and it bit back. Cold in the middle, soggy on the outside. Fries were limp and tasted like regret soaked in old oil. I wouldn’t feed this to a raccoon with standards.
Now let’s talk about the environment. There were homeless people inside, drunks screaming outside, and I swear on my appetite—two people were actively having sex near the dumpster. Right in the back parking lot. Full view. No shame. Just cheeks clapping and sliders frying.
The whole place smelled like mildew, mop water, and sadness. I sat down and the table was sticky enough to trap a squirrel. Someone threw up in the men’s bathroom and no one cleaned it for over 30 minutes. I had to leave halfway through my meal because a man walked in with no shoes and asked me if I believed in dragons.
This location needs an exorcism, a deep clean, and a full staff reset. It’s unhinged, unsanitary, and unfit for human consumption. Do yourself a favor and eat a frozen bagel instead. At least it won’t...
Read moreI came in originally wanting the impossible sliders and they told me they had none in the freezer, which bummed me out as I don’t eat meat. I had ordered a medium drink and medium hashbrown nibblers so I told them I would keep the rest of my order. Mentally, I was figuring out where else I could go for the entree. Suddenly, they asked me if there was anything else I’d like; I asked if they still had the veggie burgers. Those burgers came out before the impossible burgers did. So I figured it was worth a shot asking as they’re not listed on the menu anymore. They confirmed that they did and cooked them up for me no charge. I thought that was incredibly sweet. I had recently moved into a new apartment during one of the busiest months of the year due to all the holidays. I barely have energy to cook at home because I’m still in that transitional period of moving things over and settling in. I appreciate the staff there working on Christmas Eve. I know it isn’t ideal to be scheduled on a widely celebrated holiday. It’s the time to be with loved ones. I just appreciate the staff making a huge difference in my day. People come into restaurants and fast food places on holidays for a plethora of reasons and it’s imperative to recognize the present staff on those days....
Read moreI have been a customer the Maryland Heights white castle for over twenty years and the service used to be really good, but as soon as they rebuilt it and brought in new people it has gone way down hill. I went there two weeks ago and when we went in we were greeted by a hello how are you from a guy working the grill but then we stood at the register for 15 minutes while 3 or 4 people worked the same grill and this isn't the first time this had happened, a friend of mine went through the drive through for two sandwiches and ended up waiting for almost 30 minutes.... two sandwiches and no one in line ahead of him!! We will not be returning!
So I tried to give the white castle on Dorsett one last try and guess what they still stick this time I waited in the drive thru I pulled up waited like two minutes for the guy to say I'll be right with you then I waited for another 10 minutes before I drove off with nothing and there read no one in front of me and no one in line inside. When I drove by the window the kid read just standing inside doing nothing WTH!! Never never never going back this place has terriable...
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