CVS Pharmacy — Local services in Mason City

Absolutely terrible communication from night employees. Called to ask if I could come in and get a vaccine. I was on hold for over 25 minutes. Then I was told as long as I was in by 7pm I could. I drove from out of town, got there at 6:50 and was told they don't do vaccines 30 minutes before closing, then two minutes later the lady insinuated they don't even do vaccines an hour before closing. I asked if the other employees knew this, because it wasn't what was said on the phone. Lady was rude and dismissive at the counter. Also I have gotten vaccines 20 minutes before closing time in the past two years. Edit: Was able to get the vaccine at a different pharmacy the next morning. Found out from them I'm not the only one this has...

Horrible phone service. Brad is rude and unprofessional. He continuously talked over me refusing to listen or help. Then told me he knew what I was going to say and that's why he didn't listen. He then hung up on me when I had to raise my voice a bit to try to get him to stop talking over me and listen. I needed help and he just wanted to hear his own voice. Had to call corporate to get...

I stay with CVS for all of my pharmaceutical needs. They are fast, efficient and always friendly and helpful. I have never had an issue with cost - if there has been a price increase, they always check into it to find out what is going on, and how they can remedy it. I feel like they've...