New & Again Antiques Mall — Local services in McAllen

My spouse and I recently had the somewhat unfortunate experience of visiting the store, and I must say, it was one of the most disappointing shopping trips we've ever taken. From the moment we walked in, we encountered poor service and foul smells and was disappointed by the limited selection of items available. While I believe in offering constructive criticism, it is important to inform potential customers about the overall dissatisfaction we felt during my visit.

The service left much to be desired. The employees seemed disinterested and lackadaisical. When I asked for assistance in locating a specific item, I was met with a complete lack of knowledge about their inventory. The staff's attitude towards other customers was very dismissive as well. However, one of the most off-putting aspects of our visit was the foul smell that permeated the entire space. It was a combination of mildew, mustiness, and a general lack of cleanliness. This odor was so overpowering that it made it difficult for me to spend any significant amount of time browsing. Another major letdown was the limited selection of items available. It lacked variety, and the few items that were on display were in poor condition. Improve staff training Address the foul smells Expand and diversify the selection Conclusion: I believe that with improvements in service quality, addressing the foul smells, and expanding the selection, they have the potential to become a more inviting and successful establishment. Until then, I can not recommend this store to potential customers seeking an enjoyable antique shopping experience. We 100% do not recommend it, but we welcome a discussion with the owners. Edit: STAY AWAY!!!!!!!! ...

I have been a regular customer since the mall opened in 2003. I enjoyed perusing through the isles leisurely and finding little treasures to purchase. All that came to a screeching halt today! I was asked by the owner to give her my small shoulder strap purse to keep behind her counter. When I asked her "why" she told me that they have had alot of theft in the store. "What!" I was shocked! What was she implying? I told her that under no circumstances would I give her my purse to keep behind her counter and that I have been a victim of identity theft before. She said it was only her and her employees there. So, I'm supposed to trust you and your employees with all my personal identification and credit cards and you don't trust me to shop your store at ease? No thank you! She stated there is a sign at the door. It states no bags allowed. It does not say no purses allowed as per my husband's recollection. It's your store, you can do what you want, but if you want to keep returning, reliable customers you might want to reconsider your security measures and hire a security guard to screen the people that are entering your store at the door. As for me and my friends, we, will...

Saturday August 3, 2024 at 2:40pm, purchased a $3 Hot Wheel. Gave the gentleman a $20 and ran up my purchase as giving him $10. When I tell him he made a mistake, he acknowledged the $20, apologized and gives me back only $3. I knew then he was hoping to take advantage of me. I left the store without my remaining money to not make a scene. Last time I will...