Shipley Do-Nuts — Restaurant in McAllen

I went to this Shipley's when I was young until about 18-20 yrs old. I'm now 45, it's still there. The owner was super sweet, nice guy. I thought I wonder if there's new owners, he said nope, I've been here 45 years! I probably made your donuts when you were coming here as a kid! My favorite, the devil's food donut, which I mistakenly call the Dare Devil, lol, is just like I'd remembered it! PERFECT! One thing though, not a bad thing just a mention. We went back before leaving the valley. Chose 4 devil's, and a couple of others. I was excited to show off these donuts in Austin. When we arrived we found that 2 of the four devil's were filled with a clear vanilla tasting filling. I think they forgot to add the chocolate to their mix. Those 2 we're pretty 🤢. Other than that those donuts are HEAVEN'S PARTY IN YOUR MOUTH! Unfortunately those 4 ended up having to be shared! It was anarchy!!!!!! no pics, we ATE...

On Sunday 1.18.2025 my husband and I decided to have a late night snack before going to the laundromat, we did an online order and it was confirmed for pick up. When we got there, they were "out" of everything and we didn't get a refund the guy kept saying that he couldn't give us a refund since the order was made online.. We left and then I got the notification that our order was complete, so we drove back and told the man that was there working (which by the way he was super rude) that we didn't get anything yet the order stated that it was complete and I couldn't get a refund from my bank because it states complete. He got upset and said that he can't do anything that we had to go the next day. So yeah.. no I don't recommend anyone to go to this place go to a different Shipleys because this business has horrible customer service and they take...

What is the point of calling ahead to ask if the donuts are fresh baked before driving to the store and getting a response of "yes" bcuz tbh my kiddos only eat them fresh... spoiled maybe but it's our preference ... then arriving and specifically asking for warm ones as I was told there were and getting cold stale ones. I live less than 5 minutes away and although the drive isnt far its inconvenient especially when you leave disappointed that's why I'd rather drive 15 minutes to Krispy Kreme but have a better outcome. The least the lady at the window could have done is let me know there aren't any if there weren't fresh glazed ones and I would have opted for a different type but she just gave me a dozen nasty cold old ones and sent me on my way....