Golden Massage Spa — Local services in McKinney

I scheduled an appointment for a 90-minute massage but the experience was frustrating from the moment I walked in. As soon as I arrived the receptionist asked if I had called ahead and asked if I wanted a 30 or 60 minutes. I told her I booked 90 minutes on the phone and she responded that 90 minutes was "too long." I explained that I had specifically requested 90 minutes when I made the appointment and it was confirmed at the time. But she insisted that I must have spoken to someone else. I said that, regardless of who I spoke my appointment should be honored but she wouldn’t budge.

But what really bothered me was what happened next. Right in the middle of our conversation she started speaking in Mandarin to a male colleague (clearly discussing the situation while I stood there). It felt incredibly rude and dismissive as if I wasn’t even there. At that point I decided to leave.

This whole bait-and-switch tactic is just wrong. They should treat customers with respect and honor the appointments they’ve confirmed. This experience was disappointing and they really should be ashamed of how...

Just was not good. Period. No technique and did the same motions that included lots of oil (when I said very little oil). Paid for a 30min massage and was given 22mins. I’ve had a lot of massages and this place is at the bottom of the list. Will never go back. Go across the...

So awful. Show up at 10. Walk-in and the lady says “Can you come back at 10:30?” So I said “Sure”. Come back at 10:30. Door is locked and no one is answering the phone. I called twice and waited until 10:45 and nothing. Open sign was still on. I was at the location on...