Was told I can not return my router because my ID is expired. I left the store and was outside on the sidewalk complaining to another customer. For some reason Thomas one of their employees walked outside and put his arms behind his back and puffed out his chest like he was super man or something. Yes at that point I became very distraught and cursed him out. Apparently not only is Thomas an employee if you talk bad about their work he becomes super mobile man. I didn’t know T-Mobile had on-site super heroes. 1925 Hwy 99W McMinnville Oregon just in case you need to see a super...
Read moreIn the past Sprint stores have not had the best customer service. Barbara at the McMinnville corporate location has been amazing. We will only work with her as she is the only one that i feel has always been completely honest and does not only care about sales. She won't recommend we buy anything unless we want to and she is never pushy. She helps us even if we aren't making a purchase. I will forever travel the hour from my house and pass the other 5 stores on the way just to get to the store where she is. She has my family and friends service from...
Read moreYikes. I came in to ask about a current promotion going on and the girl had no idea what I was talking about. It took her over five minutes to look it up when looking at the T-Mobile app it’s bold and bright. That didn’t give me a lot of faith that she’d know the best deals so I just said thanks and walked out. I’ll try a different store or come back when there’s someone...
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