CVS — Local services in Menlo Park

I needed some Ensure Plus, Strawberry for my son, who has dietary problems and can only drink that one. The CVS store in Sharon Heights didn't have any on the shelf, so I asked the gal at the checkout stand if they happened to have any in the back room. She said she would go and look, and was gone several minutes. She came back with two six-packs of the right Ensure, and I was overjoyed! AND, when she noticed that I was having trouble carrying it (I'm 90 years old), she offered to carry it out to my car! I feel an "Above and Beyond" effort like this should be recognized. She's a tall attractive blonde lady who wears glasses, and is very nice. Best wishes! ...

I’m currently 6 months pregnant and started experiencing shingles symptoms late at night. I rushed to the CVS pharmacy just before closing, feeling anxious and in pain, while my prescription was still being processed. Olivia was truly an angel—calm, compassionate, and incredibly helpful. She quickly located my prescription and coordinated with her team to make sure I got my medication without delay. Her kindness meant the world to me and my family, especially during such a stressful moment. Olivia is a shining example of why we continue to choose and trust CVS. Thank you from the bottom of our hearts—from me, my family, and the...

Will not go back! The pharmacy service is TERRIBLE! They are the pharmacy that is closest to my house and I am transferring to another CVS! The last three times I've gone there to pick up a prescription, they either can't find it or have suddenly run out of it. It doesn't matter if I've received an automated phone call saying my prescription is ready for pick up or if someone at the counter has said come back tomorrow and it will be ready, they've screwed it up the last three times! STRIKE THREE! THEY'RE OUT!!!! Send you're prescriptions to another pharmacy. It is not more convenient if you have to go back...