Ordered a new bed and adjustable box spring! Along with a couch a love seat! Thinking Oh sweet they deliver and they told us they will set it all up and take away all the cardboard old bed etc!! Thinking it was going to be very painless... So come to find out the very unknowledgeable staff never asked us what kind of frame we had.... so I am getting a call from the delivery man stating the bed won't work with our frame !!! And yes a phone call due to me having to work because the only delivery time available was from 11-1 (isn't that when normal people work?) So ok I dealt with that and had someone there !!! So I told the guy no problem just set up the electrical base put it off to the side and I will have to deal with taking down my old frame when I get home . He was very apologetic! So I said ok I understand ! Until I get home to find everything in its packages just setting there in my room! Like what u couldn't even put the electric base together for me ? I start to open it little boxes of parts everywhere .... I call!!! The soonest they could get here was two days later when I called at 3pm and she states Oh I'm sorry the drivers are already back for the day!!!! I have no bed to sleep on how can I wait two days for someone to come fix there mistake!!! Are u kidding me?? Sorry I will never buy another thing from...
Read moreRoommate ordered two items. Paid 90 something dollars for set up, according to the roommate. Either way, they damaged an item of mine in the process of bringing stuff in. A flat item against a door. It wasn't an expensive item but if you're paying for two new items and supposedly 90 something dollars to do everything you would think there would be respect for the house and items in it. Maybe a "Hey could someone move this? It's potentially a problem here." sort of thing. So. If you have valuable stuff/items of value to you then move it/them, FAR away, before they come in. Would recommend moving art work off walls even. I will say that I was at work and sidn't see it. But. I 'll also say that I'm close friends with this roommate. We've known each other for years and they have always admitted and apologized for what they've done. They've never pushed the blame on any other person. So. I was thinking about buying three or four kitchen chairs, roommate's partner had gotten cheap Amazon ones and they paid for the two items brought in from S F. But uh. Not from Slumberland Furniture now. Two stars only because item broken wasn't expensive and staff was at least nice the three (?) times...
Read moreMy wife and I needed a new bed and I really wanted a Tempurpedic. My wife was less certain. So we went into Slumberland and tested out a variety of beds. We worked with Josh and he laid out the options, recommended alternatives for my wife to try, and gave us the full rundown of all the prices and options for financing. We even ended up picking up sheets and pillows as the discounts made them competitive with other places. In the end, we spent a fair amount, but we were able to find what we both wanted and could reasonably afford. Josh was never pushy, but he did his job well and we would definitely work...
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