pOpshelf — Local services in Mentor

Read till the end, just being honest. About a week and a half ago, my daughter and I stopped at Popshelf to look for birthday gifts for my youngest twins. The store was very clean and well organized. While we were shopping, my daughter needed to use the restroom. The bathroom was not as clean as the rest of the store. There was no toilet paper on the holders, just a roll sitting on top of the holder clips and two more rolls on the floor. 🤔 The bathroom also had a funny smell. When I was done shopping, I had to ring up and bag the items, yet there were 3 employees standing right by the register. When shopping with young children, this is not ideal. I think more stores need to take this into consideration. While ringing myself out and trying to keep an eye on my daughter, I managed to drop my ID. Later that evening, I received a message on Facebook from one of the employees that had been working. Letting me know she had found my ID. I replied, "Thank you, and I would back this week to pick it up." I completely forgot about it. Today, she kindly sent a message reminding me it was still at the store. Thank you again, M.T. for taking the time to find a way to contact me. A little kindness goes a long way. My family and I will shop at this...

I love this store. Whoever does their purchasing does an excellent job of stocking so many basic things I need. I'm surprised how many things I'm able to find in a small store. Even some gluten free items. I can get in and out and not have to trudge around a big store. And their prices are better than other stores. If you like Target you'll love this store. Staff is always helpful...

Stopped in to see what it was all about. Store was clean but somehow weirdly organized. Seems just like it's Parent store Dollar General just with less selection. Then it always throws me off when there's someone standing there at the check out counter and I still have to use a self checkout while they stand there watching me. I won't be back based...