I finally made it to this jewelry store during their limited business hours—which seem far more convenient for the owner than for anyone who works a normal weekday job. I came in to have a lab-created stone set into a sterling silver setting I had purchased.
Right from the start, the wife of the jeweler was skeptical and borderline dismissive. She asked me two or three times if I was sure the stone was lab-created and not Moissanite despite me stating it clearly, and even showed her the IGA lab created certificate. She repeatedly emphasized their “40 years in the business” said they would be able to tell. Instead of feeling reassured, it felt condescending.
The husband was a bit more polite, but no more helpful. He gave excuse after excuse for why he couldn’t set the stone—claiming silver would “contaminate his tools” and that it was too risky, even after I said I understood the risk and was fine with it. Eventually, it became clear they had no intention of helping. He even mentioned he only sets gold or platinum pieces—unless you’re a private friend.
In the end, I thanked them for their time and walked out with nothing accomplished.
If you’re hoping to get anything set in silver, or expect flexibility and professionalism, I would strongly caution you before going here. They seem to pick and choose who they’ll help, and unless you fit their preference (or circle of friends), you may find yourself turned away...
Read moreOur experience with Shmukler Jewelry Design was exceptional. Collaborating with Boris was an absolute delight from start to finish. His profound knowledge of design, coupled with his commitment to delivering top-quality work, made the entire process seamless and enjoyable.
Boris's honesty and trustworthiness were evident throughout our interactions. We embarked on a collaborative journey to design a ring, beginning with a detailed drawing. He then transformed the concept into a CAD drawing, which we meticulously reviewed and approved. Subsequently, he created a 3D prototype, allowing us to visualize the exact appearance and feel of the actual ring. Upon our final approval, Boris crafted the ring with utmost precision.
We are immensely pleased with the outcome – a stunning 20th-anniversary ring that symbolizes our enduring love. Furthermore, Boris repurposed the stones from my original wedding ring into a beautiful necklace, adding a sentimental touch to the ensemble.
I wholeheartedly recommend Shmukler Jewelry Design for anyone seeking exceptional craftsmanship, personalized service, and a truly memorable...
Read moreI took a chain of platinum in to put on a new latch. When my expensive chain came back it was 2-3 inches shorter. but I have had this chain on my neck for two years and he didn't think I would know the difference. This chain was a wedding gift from my wife Every day when I look at it now it gives me an empty feeling rather than the happiness it gave me before. This chain had great value until he ripped me off but I cannot prove it but I also am not stupid and he thought he could just rip me off but I have no proof so I guess he got away with it. The problem it this chain meant so much to me and this has made me very sad because whenever I look at it reminds me that people cannot be trusted anymore better cross your tees or you will have something of yours very precious to you...
Read more