COACH Outlet — Local services in Merrimack

I didn’t like how I felt when I entered this store lol. I feel like they saw my mismatched athleisure mess of an outfit and figured I would not be buying a purse so the people in the front didn’t really say anything to me. I get the same coach wallet every year or two so I am technically a consistent coach customer but not larger purses. Anyway, I finally found the wallets and the two people in the back were very nice and helpful. Harry is the goat of that store. He checked the back to see if there was another option for one of the wallets for me which I appreciated. He also calculated the prices to make sure I knew. I liked that because I feel like the percentages seem good but you don’t actually know how much it is. The other lady in the back was also nice and asked if I needed help but Harry was already helping me. Anyway, I’d go back to a coach outlet for my...

Had the most amazing shopping experience here a few weeks ago thanks to their sales associate Maddy! I was making a return and debating a new purse & wallet set. I loved the Twilight color, but they just didn't seem to have the exact style to fit my needs. First she went out of her way to try to find a strap to turn a small purse into a wristlet for me. When that failed, we talked more about the colors and styles I liked until she found the perfect set for me. Unfortunately they we not available for sale in her store, but I was able to place my order online! She went above and beyond to make sure I found the perfect set. Some associates may have cared more about making a sale and pushed me into the set I was unsure of, but Maddy made sure I found exactly what I wanted, even if it meant the sale was made online! I can't recommend this store and Maddy enough,...

Liar liar pants on fire! I accompanied my wife to the Coach outlet to look for a new purse. One caught her interest and she asked me whether it was made from real leather. As I was looking for a tag, an employee overheard us and said the purse is made of real leather. When I asked the employee whether the purse had any label indicating that, she said ALL THE PURSES IN THE STORE are made from real leather. That statement seemed less than accurate, since a number of purses in the store are made of fabric. I asked her if all the real leather comes from animals and she said she does not know. I further asked this employee if real leather comes from animals and she said she doesn't know that either. It's not that leather is a problem for us, but needless to say we will not be shopping at that particular Coach...