Tory Burch — Local services in Merrimack

5 star experience? I don't think so. At first time, when I came Tory Burch in Merrimack NH, the sales person asked my personal information, birthday and email because Tory Burch told me they can give me $40 off coupon on birthday. When I came back to shop on my birthday, I haven't received any coupon. The sales person in Outlets told me I need to call Tory Burch customer service if I want to get birthday coupon, because they does not have right to give me. So, I called customer service, and told me I have to register on their official website for getting birthday coupon. And that they are different part with Tory Burch in Outlets. That's...

I have been shopping at TB for a few years my family and myself. Most of the time I go I usually spend a very good amount of money and the customer service when the manager Melissa was working there was amazing. Today's we went and the woman named Jennifer that helped my family and myself was very rude and this isn’t the first time that I have had a negative experience with this employee. I was planning on buying a few things but with her negative attitude myself and my family didn’t stay like usual. When working in retail you should have a positive attitude especially when you have...

When I arrived at the store, there were only a couple of shoppers and a number of associates in the store. I was in the store for a little over 15 minutes, looking at product and taking my time. I saw associates gladly offering assistance to others, but not a soul ever approached me to even say hello or welcome me into the store. The one time an associate made eye contact, she eyed me up and down and walked off. Terribly do fusing...