Mint Cannabis - Mesa — Local services in Mesa

Leaving this on deaf ears since it seems like members with feedback get no responses. was at your mesa location off southern on 10/15/24 around 8:00pm. I’ve had my medical card renewed since July of this year I’ve gone to this Mint 6 times max since the card was renewed we are in November now. I’m sure we can check to confirm the amount due to the horrid service I get when going it’s draining. This night I go in to the mint to give the place I use to love another try. I get scanned in im next in line. the lady who use to work the front who was one of the main reasons I stopped going to your location in mesa to begin with who is now a Bud tinder. I ignored her at first when she said I was next then stated “I don’t like you I’m going to go to someone else” that Bud tinder responded to me and said something back to me so my response was “I have a reason” I’m in line as i said that. Then another worker Tall white women with glasses who normally dyes her hair due to it turning grey starts yelling from across her register as I’m in line as she’s counting her register blatantly yells outloud escalating the situation and states “STOP YOU DO THIS EVERYTIME” im not going to yell back at her so I walk up to her counter and state “I do this everytime? I do what every time check my card I’ve been to this store less than 6 times since July so what’s everytime when I don’t come here. “you don’t even know what was said” the tall worker with glasses responds with “I don’t care” so if she’s stated she doesn’t care what was said which would mean she doesn’t know what was said how can you as a worker yell and escalate a situation when you don’t know what’s going on. A Bud tinder asked the lady yelling at me if she was going to help me and ring me up her response right in front of me “I’m not going to help him ” then proceeds to walk in the back. The person who then helped me had a power trip as welll. The security not a manager had to come and descaled the situation. The girl who scanned my card asks if I’m on the phone after she scans my card from my phone. I stated to her “what makes you assume I’m on the phone? I just pulled out my phone to give you my id didn’t I for you to scan? The girl Bud tinder then states “thats not a yes or no answer”. Horriable experience in all and a reminder to why I no longer go to this location that I use to consider a home. It’s very sad because I love mint on top of that the management and even people above them really don’t care if you have a issue or problem. They will have someone else in line willing to spend money at they store as long as that happens we...

This is a very first time that I’ve ever given anyone less than three stars. But what a disappointment. Maybe this guy was new because I’ve never seen him before but he truly had a; I don’t have a give a shit attitude. I asked lots of questions. I was very clear on what I was wanting, and he would just point on the page and say this is that area to look at, and then he would go to the person next to him and just straight conversation with the person he’s working with and leaving me to stare at it

I was trying to find deals on buy one get one free. I’ve always been a coupon, guy or a deal guy even when money is not a problem, and for me right now money is not a problem. But it was probably the worst service experience I’ve ever had and I’ve been in the service industry for 30 years. I have never given a bad review to anyone because I know what it’s like to deal with customers and how complicated they can be but I am like the nicest guy on the planet. I have nice clean clear Questions and I’ll overly thankful by saying it and grateful and I even over tip every time I’m there. I’ve probably been there 50 times since you’ve opened, and I guess when you look at that than a one star for one experience isn’t exactly fair. But on the flipside this message asked me to write A review on Oscar and not dispensary and that’s why it’s one star.

I actually love it there and it’s the only place I go to because the people are always above and beyond friendly Not this time, do a better job hiring people And training people And even after this bad experience, I still left a five dollar tip in the jar for a $50 purchase. Once, I left a five dollars in there. He got real friendly after that, but it was too...

Front check in is always normal. Bud tenders are always horrific. Bud tenders are not knowledgeable, so they just lie to you rather than learn their job or their products. Bud tenders don’t listen. They just want to ramble about things I don’t care about with products. If I mention I’m here for flower and in this brand, then just get me that. If I want to look at others, get me them to look at as well. Don’t have a chip on your shoulder for doing your job, or attempting to since your customer knows your products and job and pricing better than you. I smoke the product twice a day. You are paid and live in the environment and don’t have a clue. The management here has always been terrible. Or lack of any management or framework for training or product information, specials, or any knowledge retention. The flower product is generally less than mediocre. Not sure what happened, or happens, but your online directives absolutely never match to products available or on hand in store, ever. You tell customers to use Leafly but it’s also not updated, and generally doesn’t show all specials. To conclude, the shop is less than average. The employees generally are not great. You can determine which reviews are from employees friends because they all mention their names. I would not shop here. Today was my final time stopping my Mint. Been coming for a while and kept this shop in my...