Buckle — Local services in Mesquite

Now you know this is my place here Man. Been shopping here for 20 years ,stayed loyal through all the mgrs and all the pandemic etc. I spend alot of money here. Only complaint I have . I bought a pair of salvage jeans from the young Black lady there size 33 ,they were a lil big. Needless too say I couldn't take them back because of the freeze 🥶 when the power was going out etc. After the week of the freezing and everything back up and running close too normal,I took the jeans back too exchange for a size 32 and she wouldn't exchange them. I had the receipt the tags were in the bag etc also on the receipt were the other things I bought that day. She said I could come back and talk too another mgr, but with 20 years of shopping with your business establishment and seeing me twice a week alot of times,how do you not exchange them???? I know right,that's what I was thinking. The system they have shows the purchase dates etc. They were brand new with the tags ,never worn,but I did have them laundered before I tried them on. Just laundered ,no starch,no creases, nothing.But I couldn't exchange. What happen too customer service and loyalty. I still love this location ,but have considered trying a different location. SMH a 20 year customer and thousands of...

First I will say, I don’t care if Affliction shirts aren’t a hot item like they were years ago. I will say this store has a good selection, I love the designs and creativity behind them. In that regard there my favorite. I was help but a younger Hispanic guy, did not get his name. He help without hesitation and answered my questions with thinking twice. Customer service is exceptional and that gentleman exemplifies this. I will come back and visit though I live on the other...

This was my first time shopping here, came with my teenage son. We had a very pleasant experience and will certainly be a returning customer. I was very satisfied with the customer service provided that I even asked to complete a survey on his behalf. Although, they did not have one for me to fulfill, but he did give me his full name. Thank you, Marcus Contreras!! Appreciate you making our shopping experience pleasant...