Rooms To Go Kids — Local services in Mesquite

Visited the Rooms to Go Kids store in Mesquite a couple of weeks ago. I was greeted by Ithzel, who was so friendly and welcoming! She gladly assisted me in search of a twin bedframe - there were a few options to choose from and some great deals going on. I asked a quite a few questions and she was very helpful and super knowledgeable. A couple other customers came in and I said go ahead and attend to them while I walk around for a bit. I noticed that Ithzel was friendly, helpful, knowledgeable, and welcoming with every single customer she encountered. She had a great, positive attitude and was so detail oriented and customer focused. I told her I needed a few days to think about the options, she gave me her card and I left. As soon as I got to the car I thought of some more questions and walked right back in to ask Ithzel, she was once again very welcoming. I finally came back later in the week after deciding on a bedroom set and was greeted by Ithzel, Ashley and Victor. I asked about a closeout bedroom set I saw online. Ithzel showed me the pricing, dimensions, etc. and Victor who was nice, welcoming and customer focused, confirmed that the actual set I was interested in was of good quality and a great deal, which helped to seal the deal for me. Ashely was kind and friendly. Overall, I was very satisfied with my customer experience, my purchase, the ease of ordering and the delivery process. If you do stop into this location, make sure to ask for Ithzel, she is awesome and her knowledge, attitude and energy is a whole vibe!! Way to go Rooms to Go Kids in Mesquite. We will definitely be back to shop here...

Yesterday evening 7-5-25 I walked into kids rooms to go on town east with my 13 year old there was a worker sitting down, heavy set with glasses, he never once greeted us nor asked what we were looking for, so my daughter and I walked around and looked at all the mattresses and found one that said floor sale, it was a foam mattress top and she liked it, I asked the man can I purchase this one since I have my truck, he said no because we have to wrap it in plastic before you can take it, I said ok may I buy it and pick it up tomorrow than, he said no you have to wait for Sunday because I have to fill this bed with another mattress, I stated I can’t come Sunday I will be out of town I need a mattress by Wednesday and I would like this specific one, he said no I could not get it before Sunday Monday so I left, if I’m willing to pay 455.00 for something that’s floor sale why can’t I pick it up the next day? Makes no sense, that plus the poor customer service, I had been to a couple stores that day and he was the only one that was lazy...

Absolutely Amazing Service! I recently purchased a new home and had no idea what style or look I wanted to go for. Thankfully, I had the pleasure of working with Victor Contreras, who made the entire process smooth and enjoyable. He took the time to ask thoughtful questions and truly listened to my preferences. Based on our conversations, he made incredible recommendations that brought everything together beautifully. Thanks to Victor, my home looks absolutely stunning—I’m completely in love with the furniture and overall design he helped me choose. Highly recommend his expertise and...