Cicis Pizza — Restaurant in Mesquite

I know that the franchise as a whole has been doing everything they can to update their image and they have been doing a great job. This is hard for me to accept I must say that this location store number 13 in Mesquite has shown me and my family signs of discrimination. I have a mixed family and our two boys had gotten hired at this location in the summer ,at first they assigned 20 hours to one of our boys and they would rarely schedule our other boy, and tell him to call the manager and ask if he's on the schedule then they stopped scheduling them,from what I observed most of their staff is Hispanic .Recently my nephew (hispanic) & one of our boys got re-hired and again the same pattern,they have been giving more hours to my nephew and rarely scheduling our boy (African American) their excuse is that our boy is new,but like I mentioned they both got hired on the same day and my nephew had been scheduled to work almost 32hours vs our boy less than 20hours. There is only 3-4 African Americans employed and they all get very little hours,the other day my boy was schedule to work 4hours and they only let him work 1 hour and Mary (Maria) the shift manager sent him home. Corporate really needs to look into this situation, I am very disappointed the way things are being handled. There is so much racial profiling and many other racial issues going on in the world and we need to put a halt to this, our boys feel that they are being given less hours for the color of their skin,it makes me really sad since I my self am Hispanic and my wife is African American , but right is right and wrong is wrong and they are being very wrong right now. Please please Corporate look into this, I am sure that all Your investors and partners would agree that this is not good for business. We will be happy to sit down for discussion and to find the appropriate solution or correction. Let's prove to our kids that if we come together to discuss the issues We as a society and neighbors can still come to mutual...

Came with my two kids looking forward to a good lunch. I ordered spinach pineapple ham pizza, they bring me a. Jalapeño spinach. Pizza....I tell the guy in charge wrong pizza could you please bring me a spinach pineapple ham pizza and never got it till we were ready to leave so I am very upset by that time, I approach someone whom I thought was a manager and explain to him that I didn't appreciate that his workers couldn't get what I ordered and employees seemed to not even care. And owner started to raise his voice to me and just said I can just put it in a box for you and you can just eat it for breakfast and seemed to not care...he was a very rude and sarcastic type of person and very unprofessional....he was literally yelling at me and seemed to not care at all about customer satisfaction. ...All I wanted was a sincere apology and for owner to atleast get employees attention so they can pay more attention and get customer's pizza out on time before they ruin someone's meal....I mean thanks to us customers you have a business going and from that business he pays his bills and gets fed...That experience I had at Cicis on. E. Davis St. In Mesquite really disappointed me starting from employee who seemed to not care he never brought my pizza I asked for to manager who was very rude and sarcastic towards me and seemed to not care about customer satisfaction at all. That is so sad that this experience has made me not want to come eat there anymore. And I will make sure I report this to someone else...

When you go to Cici’s, you expect to have a wide variety of fresh hot pizza, a friendly and welcoming environment. I’m a huge fan of Cici’s pizza and this is my first time at this location But I must say this visit was so bad, I do not know if I will ever try cicis again. I stood at counter for almost 5 mins waiting to be helped even after employees saw me standing there and they didn’t help me. Then the pizza options were very limited and what they did have was either old or too greasy. You can tell it was not fresh because it was hard and the toppings were not hot or fresh. When they did make fresh pizza it was way to greasy that my hands were covered in grease. I asked if I can have a Mac n cheese pizza and they said yes only to come back and tell me that they don’t have any more mac & cheese. She did ask if I would like a different kind of pizza. She goes back to the kitchen and returns telling me they have three slices of mac & cheese pizza left but they are not fresh if I want that. She told me it was only sitting there for like 10 minutes. When she brought me those slices, it was very clear, They were sitting out for way longer than 10 minutes. The slices were hard and the toppings are dry. I tried four different options that they had at all were either hard or too greasy. Even the salad had brown and black spots in it. By far the worst experience I’ve ever had in at a cicis and probably ruined it for me. Definitely want...