Drove from work over an hour away to get a lash lift with tint and happened to have an appointment scheduled at a busy time of the day (rush hour.) There was relatively no close parking to the store and mind you it was my first time in metuchen so I had no idea the parking meters outside the store and the surrounding streets were for only 15-20 minutes maximum. I paid 3 different parking meters thinking I could set them to 2 hours. I called the salon 5 minutes prior to my appointment time and told them that I was having parking problems and they said it was fine. I finally found 1 hour parking 3 blocks from the salon and saw that it was 5 minutes past my appointment time and so I called saying I found parking and was walking to the salon. The receptionist told me this was fine and that I could still come in for my full appointment. I basically RAN to the salon after hanging up. When I got into the salon, I was not even 10 minutes past my appointment time and they told me that I could not have part of my service done because I was too late. This was my first time here and when I called, I was told I was okay. Why didn't they just tell me this over the phone? I have no idea. That was the whole purpose of me calling them twice to let them know what was happening. The receptionist claims that they will not charge me for canceling because I was actually there but I guess we will see in the next couple days. I could understand if I was someone that was constantly late to my appointments but this was my first time here. I’m honestly just so disappointed because I was really excited to try this place out. Guess it looks like I should have just stuck with my lash stylist I used to see when I had my lash extensions. I was truly sad leaving this place and having to drive 30 minutes home without the service I...
Read moreMy review is just so long over due. Let me say if I could offer 20 stars I would. First and foremost, the owners of Lure Lash really care 100% about their clients, results, comfort and integrity of the clients lashes.
I have been with Lure lash for more than 2 years maybe even 3 years now. I get compliments everywhere I go. I get the captivating 2D and the price can not be beat nor the service or results.
I see many women come to Lure Lash looking to be rescued from getting messed up lashes from other salons. Do yourself a favor and book with the real professionals and save your self...
Read moreI got to share my experience with this lash salon. I gotta say, Britney is so great! She is so gentle that I was able to sleep while getting my lashes done. A very much needed nap indeed! The cherry on top... these lashes went thru hell and back the first few day after getting them!! Between me crying for two days straight due to a tooth infection and then having to go thru a medical procedure a few days later. My lashes are still there!! If these lashes still there now after going thru all I did, they will survive anything! Retention is amazing!...
Read more