Tractor Supply Co. — Local services in Mexia

The customer service was very poor compared to the last time I shopped there. I had called ahead to see if this store had Purina Hydration Hay. The young man I talked to, Miguel, said they had only one pack left. I asked him to hold it for me, I would be there later today. The 2 women clerks were almost no help. Almost indifferent to my inquiry for the product. If it had not been for another young man, Jose, the Hydration Hay package would have never been found - UNDER THE CHECKOUT AREA!

I'm displeased with the service...

I always shop at a different Tractor Supply but since I would be closer to this one I decided to go here. I'm torn with the rating because the two employees working the floor and stocking were extremely nice and helpful even without asking, but the ladies up front seemed like it was a huge issue I didn't have my receipt to return items, and had to look at my account. Definitely will be traveling back to my old store just for the customer...

So I ordered some hay a week ago, it was supposed to be delivered same day. It still hasn't got here, but by some miracle the assistant manager at the Mexia Tractor supply Cindy, did an AMAZING amount of follow-up. Like, found my mom in the system and everything and managed to get word to me for me to call in. The roadie's didn't have my address and the customer service at tractor supply had the wrong phone number. I'm just...