The Shoppe Miami — Local services in Miami Beach

Absolutely the worst customer service and return policy out there. I ordered a few items for my son to try on for a family event. Unfortunately none of the items fit and I submitted a return request within a few days. THEY ONLY ALLOW 6 DAYS TO RETURN. They emailed me that they rejected my return due to it being close to a holiday. (Mind you I ordered this close to a month before the holiday). I emailed them back and they reluctantly allowed me to return only half the order- 2 pairs of shorts. I then read their fine print and it says they will deduct $14 for using their shipping label. Who charges $14 to return to small pairs of shorts????

Stay far far away if you want any customer...

Extremely bad service! I had not much time to get a present so I asked for assistance and if they could show me also things that were not as expensive as the $90 Tony dress for 3 months old. The assistance was extremely unhelpful and just showed me a small rack. I ended up buying something as I was late, but I wasn’t happy about the choice. After I paid, I heard someone saying that there were sales. When I said to the shop assistant that she could have told me when I asked for better prices, she answered that what is not on sale is better. She also wanted to charge me to gift wrap the present. Definitely...

Bad experience with this company. My item wasn't delivered for some odd reason, and now they are forcing me to buy it without a chance to return with a claim that I already passed the window of returns, even before I had a chance to...