Don't ask for Betty or honestly anyone but she is honestly the worst. Wish I could give 0 stars. I absolutely hated this place. The staff who did my nails at this location were so rude, like a passive aggressive, fake nice persona. My nails were handled so roughly I was in pain and was even worried at one point that she was filing my nails so hard that they were going to be ripped off (she was pushing up to the point where I could feel pain in my nail bed from my nail almost just splitting off from my finger). I wanted to scream and leave 5 minutes in. I have a cuts on every finger. The whole manicure was a mess (no water involved everything was done completely DRY. They used a DRILL TO CUT MY CUTICLES DRY.) I was in pain the whole manicure and I've never felt that way at any nail salon before. I still feel pain even moving my fingers. Again this is the ABSOLUTE WORST place I've been to. Didn't even seem sanitary and when she was done she just stored the manicure tools back in the same place without even cleaning them to use on the next person. DON'T waste your money here. Other nail salons can do just as good nail art if not better and can offer you better care as a customer. I tried to give this place a chance because my original one was booked, but I'm never coming here again and definitely not recommending it to anyone unless it's someone I truly dislike.
To the staff: If anything I said offends you or your business in any way, I'd love you to know that was purely intentional. It's okay, not every place can be great or even good. And if you try to come on here and try to give a fake response like all the other reviews without just taking the genuine criticism as it is, then I'll absolutely come back and make it even more specific for you, you jerks. And if i see you've deleted my review again I'll literally come back. Have...
Ā Ā Ā Read moreI got here late from taking the bus but thankfully I was still able to be scheduled later in the day to get my eyebrows done. I came back about 30 min later after eating with my bf, and I waited till Angie was done with her previous client. I explained to her that my brows were mishandled from a previous lady that threaded them at The Brow Spot Miami. And I really didnāt trust anyone with my brows. She was very delicate and made sure to comb and cut my brows. I decided last min I would get their tinting, and it went extremely well. I payed a good price and she tinted them before she waxed them which was great. She took her time and didnāt rush either. When she was done I cried, I looked in the mirror and cried because my brows looked how they used to months ago before my horrible threading experience. Angie took great care of my brows, please look into going here for eyebrows and tinting, I have never done tinting to my brows and it was the best first experience of my life. I feel confident about my brows again, and Iām so happy I finally found someone reliable to go to. Customer service is great and girls that work there are supportive of you as a customer and their business as nail techs. Five stars for excellence and experience with Nail Bar. Too many rude businesses and people that own them here in Miami. But take a visit to Nail Bar with their calm and relaxing space and youāll feel the difference with how much they care about...
Ā Ā Ā Read moreThe nail tech arrived over an hour late to my appointment, which I understand things happen but let me know so I donāt have to wait an hour because you ādidnāt know that I was YOUR 10am appointmentā. The equipment she used on me wasnāt sterile! The nail tech took out a used pair of nail clippers with visible residue from the previous client. During COVID times especially it is important to sterilize all your equipment. That is so so dangerous. Which is why I wonāt go back here. I asked if she could do a design, she confidently said yes, and couldnāt do a simple design I showed her. It was literally the simplest design. The polish mixed together and bled all over the nail and she blamed it on the fact that the polish was oil based, like what? That isnāt my problem. And she had the audacity to still charge me $10 for it. I donāt want to name any names, but they know who Iām talking about. It was my first time at this salon and I would never go back. All the other nail techs seemed ok and very nice but I had a bad experience, not to mention she cut me during the pedicure with UNSTERILE equipment and I now have an infection in my toe. Donāt...
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