Took my mother in law in Saturday since we got a letter that said US Cellular was upgrading towers and she needed to upgrade her phone before it stopped working. One person working in the store and tell us it will be an hour before he can get to us. We went and got lunch and came back 45 minutes later. He was just finishing up with the customer from earlier and now there were 3 other customers waiting. He said it would be hours now. ...
Read moreWorst customer service I have ever experienced they expect you to be smart and do it yourself and tried to do a quick fix then help you they were all about call customer service! I was just there yesterday worst ever! Now I’m stuck with two phones that need fixed when I had one. They would rather hang in the back room then be present, did not take care of my phone but left it there unattended where people can walk in...
Read moreThe people working here do not want to help you, they are scamming people. They told me to get a new phone I owed 550 dollars. I went to Joplin and got two iPhone 14 pros for 260 bucks with cases and screen protectors. They even fixed my previous bill I was on. So if you have any issues and you use us cellular, I highly recommend the us cellular on...
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