I was there on 8th Feb 2023 and was extremely disappointed with the service, the restaurant wasn't busy, and the food took 45min to arrive. When it did arrive, the vegetables and fish were cold; the potatoes needed to be cooked. Upon explaining my experience to the manager, he said there was little we could do, apologised and confirmed he was the boss and nobody else could help. He also stated he wouldn't take off the service charge and only offered a small discount to compensate, which we felt needed to be more. If a customer has a bad experience, you are 7x more likely to remember that. I hope the owners read this and take action to ensure this doesn't...
Read moreTo Heather and the team at Kiki at Sea: I wanted to send you a note to tell you how incredible the experience was from start to finish! This personal yacht charter was a highlight of my bachelorette weekend and it was absolutely perfect. The yacht was in impeccable condition, the staff was amazing, and the food was incredible. Most importantly, everyone we interacted with was kind and welcoming.
So a big thank you to you and the team for making this experience so unforgettable. You have my...
Read moreKiki at Sea is definitely the best option of yacht charters in Miami! If u been to Kiki on the river you know what I’m talking about, it’s like being there but in the middle of the sea with only ur gang and the best boat crew ever! They’re so gentle and professional, I was treated like king hahah not mentioning the greatest views they take u to see, I was there during the sunset hour and it was perfect. I highly recommend Kiki at sea if you r looking for luxury and...
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