Owner is extremely rude as people have indicated here. It was difficult to reach them to reserve, she didn't call back for days and then her voice mail was unintelligible. From the moment we arrived Pat was nasty and unwelcoming and it got to the point where she was YELLING at me and my 9 yr old daughter in front of the trail guide (Jessie) and the other riders. They also never offered for me to ride in front or behind my daughter even though they knew it was her FIRST time on a horse. I didn't even realize it until the horses got into their lineup to start the trail and the owner was yelling at us. It seems really odd to me that this was never mentioned or discussed, my daughter was scared to be 3 horses away from me and 2 horses away from the guide. The ride itself was great, the trail leader Jessie was friendly, knowledgeable, enthusiastic, kind and really handled the conflict situation with the owner well. My daughter and I had a great time DESPITE the nasty owner. And she was nasty to others as well not just us. If I can find another place to go nearby, I will choose to NEVER go back here again The owner even said she didn't care about whether we thought she was rude , or wrote a bad review, or what other customers had written. I guess she'll care when her business suffers from enough...
Read moreFernwood Horseback Riding boasts magnificent horses, but my only gripe is that they operate their horse riding business in a rather old-fashioned manner. Overall, their prices seemed a bit steep, but I understand that maintaining such beautiful horses can be costly for a small business. They charge $40 per adult for a 45-minute ride, so we opted for the $10 kid ride, which only lasts about 5 to 7 minutes. There are a few things to keep in mind:
You'll need to sign a waiver form. They only accept cash, which is somewhat inconvenient for modern times. It would be beneficial for their business to start accepting card payments in the future, as not many people carry that much cash nowadays. If your child is a toddler, you'll need to accompany them. The kids' ride is only available a quarter of an hour before the adult ride's scheduled time. Unfortunately, we missed it as we arrived around 12:05 PM on...
Read moreRead moreMost obnoxious people EVER. We went once before and I was so upset how they treated another lady a couple years ago, I swore I never go again. Was in the area today and thought I'd give it another try. My son who is 13 saw it and said, isn't this the place with the mean people? I called at 9:03 (the open at 9) and was told no reservations. Told show up 15 minutes before the hour and off we'd go. We showed up, was told by the again obnoxious man I needed a reservation, there was no room for 2 riders, and I was wrong about what I'd heard. I had called THREE times to make sure during the day and ask about credit cards, and other things. The man was SO rude my son and parents walked away because they knew I was going to flip. DO NOT GO HERE DO NOT SUPPORT THIS PLACE. Let them go out of business and...