Wolff Kubly Time Center — Local services in Middleton

went in more than 45 mins before close and heard guy ahead of me apologizing to the older woman with glasses for coming in so late. I needed a new battery and to see about getting the condensation out of my Gucci watch my Dad gave me, who as I told her, has since passed away. She tugged hard on the stem and broke it off, then said it’s all rusty and thats why it broke. After breaking it, she gives me an estimate of “between 590 and 110”. I tried to clarify, $5.90-$110? she responded with $590-probably a lot more, was that what you wanted to spend? She Gave no apology for breaking it and just taped it back together. Next time Simply provide an estimate, and one that makes any sense, before you break people’s valuables and belongings without warning! I feel horrible for customers that show up 10 or 15 mins before close, they must really...

Steve was extremely knowledgeable and kind. He went above and beyond with a tricky problem and when another watch was more expensive to repair than it was worth, he gave me some honest advice about what my options were (even though he didn't benefit from any of them). I'll be coming here first any time I need something...

If I could give them 6 stars, I would. Everyone here is so friendly. Today, they helped me with a wind up watch I scored in an estate sale at no charge. They also have taken in and helped us adjust bracelets, get watches that dropped fixed, etc. They are our go to shop for all timepieces and I highly recommend...