I was there to pick up medicine for my mother-in-law. It was a COVID treatment that was no longer covered by insurance and was going to be extremely expensive. The pharmacist, Tatyana, went above an beyond to help us find a discount/rebate from the manufacturer. There were a number of emails, web forms, and phone calls and after a fair amount of effort Tatyana got through and was able to secure the medicine for no cost to my family! She...
Read moreMaria at CVS Melrose retrieved my prescriptions. She informed me my insurance was denied. I explained I will pay cash. She ignored me and helped another customer while I was still waiting. Such unbelievably poor customer service. Finally Nick helped me complete my...
Read moreI am so impressed with the pharmacy staff who gave me the vaccine on 10/13/25. I had many vaccines over the years. I always had sore arm for 2-3 days afterward. I like to give special thanks to the pharmacy staff of CVS for her...
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