I will start this by saying our wedding in October 2025 went very well thanks to the staff at La Navona. Based on how the wedding turned out, I am very glad that we went with La Navona. The facility was convenient for out of state guests, the décor was well done, food was phenomenal, and enjoyed the DJ services that were included in our package. The only things that “went wrong” on the day of was that we had to ask to have them to put out our favors because they forgot. Some guests already left, so that was a bummer, but overall was very minor. The staff even washed our cake cutting knife and packed up everything for us. They provided the décor for the event along with the photo booth in their Pearl Package. The things we did bring to personalize it were placed and utilized well. The get ready rooms were updated in summer 2025, so that was nice.
Our experience with La Navona leading up to the ceremony was a little different than what potential future clients with deal with. One of the main complaints in most reviews you see are about the event planner, Kelsey Ireland, and her lack of communication. I agree with that 100%. We booked in January 2025 and she was VERY difficult to get a hold of in any capacity. It was so bad that no one from La Navona let us know 2 weeks prior to the wedding that Kelsey quit/was fired. Our musician was the one who told us Kelsey was no more after we gave her the contact info to coordinate things. Charmaine took over. Charmaine and the director Danielle did their best to smooth it out. I imagine it was a mess that Kelsey left and they did their best to keep it together. Apparently, Charmaine has been with the venue for 2 years in a different capacity, so she wasn’t completely new and was a huge support to pulling off our wedding. Danielle had been with La Navona for about a month, so she was new to the facility and didn’t have anything to do with the trainwreck Kelsey created. I do feel that all of the staff at our wedding were very nice and accommodating. Our friends and family enjoyed the wedding and said it was a beautiful venue and had great organization. I agree. La Navona even included the smoke machines as complimentary for our troubles and partly because Kelsey told us at some point they were included.
Overall, if we could skip the mess that was Kelsey, there would be no complaints with La Navona. Great venue, decently priced, food was customized (Chef Darryl is the man), décor was top notch, and even with the stress of change in leadership, it all turned out perfect. Thank you, Charmaine and all of the La Navona staff for making our wedding beautiful and memorable in the best way possible.
We give it 5 starts for the wedding day 4 stars overall due to the lack of communication about Kelsey's departure that caused undue stress and believe that could have been handled better to clients with events coming up. If you decide to book, you won't have to deal with that, so it should be 5 stars...
Read moreSo my wedding was in October 2023 and I really wanted to like La Navona. Never again. When I found the venue it looked beautiful and it seemed like a one-stop-shop for wedding needs. However once we were committed and couldn't get out (there is not cancellation refund of any kind) the red flags kept coming without end. Leading up to the wedding the planner was sparse in communication and we were forced to choose our menu without tasting because you have to go to one of their predesignated events. We were sick on that day and were told that if we wanted to have any food before the day we would have to pay for the plates out of pocket. At the next meeting however we were pressured to choose the menu regardless of tasting or lack thereof. When I had the pre-reception call with the DJ my music suggestions were wayside compared to how he 'usually did things' and he said he had more experience so he was going to do the music how he wanted as if he knew my family better than I did. Two weeks before the day the wedding planner quit and a replacement was brought in. The new planner said that she would not be there at all the day of our wedding because of a family matter and the GM would handle it. For reference the GM is supposed to be there anyway they handle non-planner matters so I was getting an understaffed and undermanaged experience without any choice in the matter and after already making all the payments. On the day of the wedding, the hors d'oeuvres were under-served and the guests were kept waiting in the standing lobby to the point that the mother of the bride had to step in a get the elderly and those with blood sugar issues seats. The GM was busy managing the kitchen and back areas, there was no one up front keeping the reception in order- again family had to step in. During dinner NONE of the dietary restrictions of guests where honored. Even though a seating chart with all restrictions had been given prior there were no separate plates brought out as promised for those who needed it. The cake was never served to guests as well. We ended up taking home 4 sheets of uneaten cake that where never even cut or offered. In our planning we had asked that cake be announced to guests- that was completely skipped. We had also wanted a couples cake brought out which again was skipped altogether. When the dancing started the DJ choosing and reorganizing how the songs played meant by the time they where on not many people were dancing by that point. I had specially chosen a song from my cultural heritage that had to be cut because it was put so far back in the lineup many families had already headed home. This place was a disappointment at best with how they treated guests with health/dietary needs it was downright dangerous. I chose this place with the hopes it would make the wedding experience easier and I would get to enjoy the day but it was a broken fantasy once they...
Read moreA Perfect Experience for Both a Wedding and Corporate Event
When my daughter selected this venue for her wedding 18 months ago, we had such an amazing experience that it was an obvious choice when I needed to find a venue for our corporate year-end event this year. From the moment you walk through the doors, you’re greeted by a stunning venue that excels in every detail.
Kelsey Ireland took care of every aspect of the planning, even down to the smallest details like the vision for our centerpieces. When we arrived, everything was set up to perfection—there was no need to worry about a single thing. It was incredibly refreshing to simply hand over the event to AJ and Kelsey, knowing they had everything under control. They managed every transition of the evening flawlessly.
The house DJ, Mike, was phenomenal! He knew exactly how to read the room and adjust the playlist accordingly, keeping the energy high and the dance floor packed. The wait staff was outstanding—quick, polite, and professional, handling our large group with ease. Tables were always clean, and glasses were never empty.
A special shoutout to the bartender, who was not only friendly but incredibly attentive. She quickly learned our drink preferences and had them ready as soon as we approached the bar.
And then there’s the food—Chef Darryl is an absolute master. Every dish was a work of art, not only beautifully presented but also bursting with flavor. Each choice was delicious and perfectly prepared, leaving everyone impressed.
Overall, this venue continues to exceed expectations. From the impeccable service to the unforgettable food, every detail was carefully executed. I couldn’t have asked for a better experience for both my daughter’s wedding and our corporate event. Highly recommended and will be returning again for all of my event needs...
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