White House Black Market — Local services in Millburn

My sister was on a mission to find an outfit for a cocktail party that same evening so we headed to Macy's in Short Hills Mall. We walked around and saw nothing that she liked. She suggested heading to White House Black Market and I am so glad we did! As we entered the store we were immediately greeted by Sarah who took the time to inquire as to what my sister was looking for and the occassion. She quickly put together some outfits and put them in a fitting room for her, and the "glam squad" (Sarah, Nicole and Mikyah) got to work with putting all together! Now my sister is typically and last minute shopper who hates trying things on. But these ladies got her looking right! This was an awesome experience! Thank you ladies for all of your help, you truly embody the spirit of...

My husband and I went to Short Hills mall to get some stuff from Nordstrom then Bloomingdales… we ran into your store and I found a white dress I have been looking for to wear to a wedding in the Bahamas on August 12… while looking around I asked my husband to pick up the white dress size 12 but when I got home it was a 14 So the next day I asked him to return it because he grabbed the wrong size…. They refused to exchange it even though they like 6 more of the same dresses on the rack…. And the attitude and lack of customer service… I promise you as long as I live I will never shop there again… my co workers and I always buy stuff there… I’ve been a customer...

So disappointing! This store has changed drastically. I was eventually greeted after entering and told of the promotions. As I made laps round and round the store, I realized how much I missed Jenn. For years Jenn helped style me; she helped me see how WHBM fashions could give me the look I always dreamed of. I had a $300 giftcard ready to spend, and there was no real assistance in doing so- I left with it thinking, I should have gone somewhere else. This store was my absolute fave and now, I am not interested in returning here. Bring back Marina and Jenn!...