I went to the 8th Street Store from a recommendation by a friend. I needed to replace two diamonds, one on my engagement ring, and the other on my wedding band. I was devastated when I lost them. I held on to them for a very long time thinking that I could not afford to have the repairs done. My friend told me to try Erie Gold Exchange. She said they were honest and fair in their prices. I have my rings back and I couldn't be happier! They look as beautiful as the day I first got them. They not only replaced the stones that were missing, but made sure the pins holding all the stones were secure and I also had my ring sized. They also cleaned my rings and made them sparkle! I wish now that I hadn't put it off for so long. The staff are friendly, and helpful and I would recommend anyone that needs a good place to either buy something, or even get an estimate on something you already own and are thinking of selling, to give this place a try. You won't be...
Read moreWhen I called ahead to ask them if they had time to look at some pieces I had, they were more than willing to check into it. I brought my items in and told them my intentions of not selling, just wanted a price point, they were very pushy to get me to sell on the spot. I was told if I came back later that day, the offer they'd come up with would be terminated and would refuse to work with me again unless I sold on the spot which was never my intentions. The man also BROKE my antique Italian candle snuffer and didn't even apologize or offer me any compensation! When I told them I needed to consider their offer, they told me I can take my stuff and go and left it BEHIND their counter and walked away from me. It's a clean atmosphere, but that's not how you to customer service. I was left feeling embarrassed and one of my items was literally...
Read moreI have been using Erie Gold Exchange for years now to buy and sell jewelry. I recently was in the market for a new Rolex watch. I reached out to the store through a phone call and was immediately helped by Brandon, the owner. They let me know they would have the watch ready for me when I came in. Brandon and Julia were very welcoming, and extremely knowledgeable! They sold me one of the nicest Rolex’s I could find, and beat all other prices. They provided me with all the paperwork and documentations, and patiently fitted the watch to my wrist until it was perfect. Brandon and his family made me feel very comfortable during such a big purchase. I would highly recommend Erie Gold Exchange to anyone in the market of buying or selling jewelry, precious metals or antiques. Could not have asked for a better experience!...
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