I've been a customer at Delmar Vape for about a year now. I continue to support this business even though I have not always been a satisfied customer. I was raised in the hospitality industry and my father always taught me to treat all customers the same and with utmost respect. With this being said, there is only one employee at Delmar Vape that I've seen demonstrate this, and her name is Nicole. This girl knows her stuff! Not only is she extremely informative and helpful, she doesn't cop an attitude or ever act the slightest bit annoyed. I wish I could say the same for the other staff members, manager included. I'm a reasonable person and completely understand that everyone has a bad day from time to time, however that does not excuse rudeness or blatantly...
Read moreDONT GO HERE!!! THERE TRASH!!! BRITTANY IS TRASH!!! THERE CUSTOMER SERVICE IS TRASH!!! THEY SOLD ME A DEFECTIVE PULSAR THAT COST ME 65$ AND THE OWNER OF THIS FRANCHISE TELLS ME I CANT GET A REFUND OR EVEN STORE CREDIT. MARLYS SMOKE SHOP IS THE PLACE TO BE!!! THERE CUSTOMER SERVICE IS ON POINT AND THERE STUFF IS REAL!!!! AND CHEAP!! STOP WASTING YOUR TIME!! WHAT KINDA BUSINESS DOESNT RETURN THINGS OR ATLEAST GIVE YOU STORE CREDIT. I CALLED BRITTANY A MONTH AGO AND WAS SUPPOSED TO GET A PHONE CALL BACK BUT NEVER DID. HER ATTITUDE TOWARDS ME ON THE PHONE WAS VERY UNPROFESSIONAL SHE DONT NEED TO BE RUNNING THAT STORE!!!! WE NEED MAKAYLA...
Read moreNot a happy camper with this place anymore used to come in all the time never had a problem getting what I wanted employees helpful but here lately never have anything in stock anymore discontinued items some employees don't seem to care about the customer just once I'd like to hear sorry we don't have that here's something comprable would you be interested in that like I said he used to be a pleasant experience now it's just a waste of time for something...
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