I was ready to replace my iPhone mini 12 whose battery life had dropped to 2 hours at best. For me, battery life was key, photo quality less so
Chris pointed me to the 16e - not the most expensive phone in the shop, and also a storage pack to take camping
I’m really happy with the 16e battery life, which seems to be about 24 hours, and expect good results with the storage pack as well
I was also pleased at how well staff handed off from one to the other, when the software update took a long time.
When I couldn’t remember a couple passwords for data transfer, staff were very patient with me. In the end I went ahead and took the phone home, found my passwords, and completed the data transfer on my own
I appreciate the support, the selection, and the great way staff listened to what I...
Read moreOMG! The store on 82nd in Happy Valley is A+++ on Customer Service, friendliness & helpfulness. First, I went there to buy a new phone to replace one I dropped. Second, I went there to buy a simpler flip phone for my husband. Turned out that the flip phone didn't work out for us. So went back & bought second phone like my new one. The staff is so knowledgeable & helpful. On my 3rd trip there, I was delayed & got there at 5:45 pm. The guys stayed until 6:30 pm and did everything I needed for my husband's phone, transferring his pics & contacts & wallpaper pic from the flip phone we were exchanging. I cannot say enough about how professional & friendly & helpful they all are. ...
Read moreI went to the Happy Valley store on 82nd. JT greeted me, and we talked about what I was looking for.
This was the best phone buying experience I have ever had. He was so knowledgeable and answered every question I had. We talked and I felt heard but more than that.. this was the kindest and most empathetic man I have ever met in the sales industry. I will recommend him and consumer cellular to anyone I meet looking for new phone service. Every staff member was kind and friendly. And he took the time to talk me through each step. There was no fast talk whatsoever. I wish all my business transactions were this easy and fun!!!...
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