Target — Local services in Minnetonka

Out of skim milk, out of yellow onions, super picked over small deformed russet potatoes, meat section picked over and items in the wrong place. Grocery area in general was not organized. Narrow aisles, barely enough room for one cart to pass by another. Female employee near the deodorants crouching down would not move so we could get by. Timed it...3 minutes and no apology. Presented a gift card at the checkout and took several minutes for it to work. Cashier could not just scan it had to try to type in the code on the card several times while the line behind us kept getting longer. I just do not get why you have the double register setup with one in front of another. It is super confusing to quite a few people. Believe me I had time to watch waiting for the slow checkout process. Then there is no room to get out once you are done. The aisle we were in had people with carts on one side and a pole on the other so we could not get out. Had to go to the next aisle and barely could squeeze by three people with carts. By that point I felt like running for the door just to get out of that place. I know they use "I Feel Love" for advertising however my wife and I felt quite the opposite. Would have been a one star review however gave two since it was the busy...

Had an awful customer relations experience last night. Went in to "look around" and came out spending $200 - partially because the seasonal coffee I love was 50% off. Well, I got to checkout and it rang up wrong. No problem, right? Well, no one knows what to do and we have to wait for "C." C scans it and tells me that it is the wrong price. I say, "no, it's on clearance for 50% off. There are big tags back there. It's in the back corner by the Halloween stuff." and he tells me I need to pay the higher price and there is nothing he can do. I ask him if he can't have someone go back and look and he LITERALLY rolls his eyes at me and says "no, I can't. maybe someone else can." WHAT THE ACTUAL HECK!?? Luckily, there was a gem employee nearby who heard and volunteered to go verify the price. In the end, I got my product for the price listed all the signage, but the hostile attitude by C has made it clear that caring about the customer is no longer a priority for Target. All he was asked to do was have someone go to a point in the store and LOOK at a price tag!

I have managed customer relations in banking and retail environments and can honestly say, on my employees' worst days, they were never so boldly...

I had a poor experience with Gail from the customer service desk. I had just purchased an item (ornaments) from that same shopping trip when I noticed that some were broken inside the box, so I stood in the customer service line to exchange the item. She told me I would have to receive an in store credit or have the money returned to my credit card, & that there was no guarantee that I could get a replacement for that item. I told her I was just in that area of the store & that there were plenty in stock & asked her if I could do an even exchange. She started having an attitude & snarky told me I was not allowed to do an even exchange & that I would have to go back to that area to find it & replace it myself, then stand back in the check out lines to repurchase it, instead of helping me repurchase it there at the counter. Gail acted like I was truly inconveniencing her. I was nothing but kind & only asked a question. Maybe she should not work in “customer service” if it’s such an inconvenience for her to...