Breadsmith — Restaurant in Minnetonka

First of all I absolutely love your breads , but today they made me feel so unwelcome, the girl couldn't even Say "HI" she was so unhappy to see me like I was asking her to work extra !{ she was unhappy that she almost stared to cry} I think it is so sad for store manager not to see these kind of behavior patterns in their in employees and let them work as a customer service. with that been said this review is for the store manager and the young lady acting like a customer service......................................................................................................................................................................................................................................................... the time was around 4:30 to 5:00 pm on 03/20/2019 there where 2 customers services attending the clients one male and of course the young lady. the location is 1816 Plymouth Rd,...

This place is lovely, the food is delicious, the staff is incredibly friendly. When you first arrive, you are hit with this absolutely adorable storefront. Flowers and vines and a bench and some chairs. As soon as you open the door, the scent of freshly baked everything smacks you in the nose. When you approach the counter, the sweet ladies explain to you that there are no preservatives, no dairy, no eggs, and everything is kosher and organic. I visited with my parents and my toddler on a vacation, and the women were very helpful, giving us recommendations on what to see and where to go. I grabbed my mom a complimentary decaf coffee and we had samples of the chocolate babka bread. In the end, we chose cranberry scones (delightfully tart), the banana walnut muffin (dense and didn't need any butter), and cinnamon rolls (sweet and rich). The next time I'm in the area, I am definitely coming...

They offer a delightful bakery with freshly made goods, honey, other breakfast treats, and the cashiers are always warm and welcoming.

The only downside is the pinpad prompting for a tip, which feels unnecessary. When did tipping cashiers become a standard expectation? It is simply annoying and feels like you are insulting the cashier when you select "No tip" on the tip begging machine.

I am not opposed to tipping in general, but it’s frustrating when it feels like everyone is constantly asking for it.

My suggestion? Spare customers the awkwardness of facing a tip-requesting screen every time they pay. Replace it with a tip jar, you know.

Breadsmith, take care of your cashiers with fair wages, and let’s keep the customer experience comfortable and...