iFLY Indoor Skydiving - Minneapolis — Attraction in Minnetonka

This is a great activity for anyone young or old. I've flown with 4-6 year old children several times, and I've flown with a gentleman that was in his late 60's. The staff here is wonderful and I've gotten to know several of them the past six months I've been coming to fly. They're some of the most positive, friendly, energetic people you'll ever meet.

When you first go to book your flight, you might have a bit of sticker shock initially. I know I did. The prices seem high. However, you have to look at what you're getting. Actual skydiving costs roughly $200-$250 for a first time, tandem jump. For that price you get suited up, go up to roughly 13,000 feet, and you freefall for about 60 seconds. At iFly, for a first time flyer, I paid roughly $120 for 3 one minute flights, and that included the high flight and VR upgrades, plus a digital photo you can send to your email. As a return flyer, you get a steep discount. At the time of this writing, a first time flyer (or up to 5 first time flyers) that want to fly a total of 10 minutes in the tunnel would pay $302 and some change. As a return flyer, I get that same 10 minute flight package for $125.75 including tax. Compare that to skydiving again, and you're paying nearly half the money for 10x the flight time on just your second flight.

If you're wondering whether you should try it, the answer from me is unequivocally YES. You'll have the best time of your life, and if you're anything like me you'll turn it into a hobby that you look forward to every single month, or twice a month, or maybe even once a week! There's always a new trick or maneuver you can learn. I elected to work with a coach one on one to hone my skills and i've never been happier in life.

In short... GO FLY! You'll be...

This was my first time here. Purchased the basic , cheap flight, 2 times in. This price you only get goggles and helmet , not the cool helmet with the face shield. What a difference. With just the goggles, you get gushes of the wind making it very difficult to breathe. Your face and neck flutter. It was very uncomfortable and not so enjoyable. When asked if I wanted to add on and fly more, my answer was a very quick and easy no. And, all due to the goggles. If I had a cool helmet with the face shield, certainly I would have purchased an add on. Lost my business by supplying me goggles. Maybe IFly should supply the full helmets to all, making it more comfortable and enjoyable to everyone and maybe they would get more add ons and more return customers. Part 2 of my misery was my hair. I did have a low ponytail and it tucked into my jumpsuit. When I got home, I had to brush out my hair, for over an hour! It was so knotted and tangled! And, I truly mean knotted. It was a struggle to get through . I thought I was going to have to cut it all off, it was that bad. This could have been an issue with having just a basic helmet and goggles. Maybe with a full helmet, that wind wouldn’t been able to knot my hair because the only way in would’ve been from underneath. With the plain helmet and goggles, the wind was hitting my face directly and getting at my hair from straight on and around my forehead and cheeks. Unfortunately, even though I had a good time flying, which you would never know because I couldn’t breathe enough to smile and show it, I will not be a return customer and I am blaming it 100% on those goofy basic helmets...

First, I want to start by saying this review is due solely to one individual at iFly Minneapolis. His name is Peter Shen. He is the general manager there. In addition to being the general manager, he is a rude, condescending and egotistical young man with no customer service or interpersonal skills of which I observed.

To summarize, my wife and I had reservations for a Wednesday. I received a call from iFly telling me that they were understaffed that day and were rescheduling all appointments. They offered free pics and videos as restitution. I declined and asked for an additional 1 minute each for my wife and I. The polite young man I spoke to apologized that he was unable to authorize such an offer, but directed me to Peter Shen. Peter Shen was immediately assertive and adversarial in tone and word choice. After insinuating that I was lying to him, deflecting his accountability for the scheduling mishap, blaming a third party for the issue and making it clear that he cared not at all about having us as customers, I ended the call. I conferred with my wife, as this venture was for her, and she insisted that we cancel, based on the rudeness of Peter Shen.

It turned out that my wife ended up with food poisoning the day that we would have rescheduled for, so we would have ended up losing all that money due to the scheduling foul up. All thanks to Peter Shen. I suppose, in the final analysis, I should be thankful to Peter Shen for being rude enough to make us cancel and saving us the money. Thank...