Product is great when it’s in stock of course, their back order system needs a lot of work. They should take lessons from Acme Furniture on this. This facility has bad use of their time. I would consider this in my top 10 of inefficiently run companies I have ever done business with. They are understaffed in the shipping department and therefor vendors constantly waste their time during pickup. Constant games with the hours and policies. Maybe one day they will get it on point but not today and not at this time. If you’re a customer buying from a vendor of theirs , you are all set . If you are a vendor reselling , well , your pretty much going to have to put up with it. The owner of Coaster is super nice and a good guy. The upper management in the corporate office are pleasant to do business with, however they really need to evaluate these spots that are issues...
Read moreDO NOT BUY from this company, we bought the Felicity 9 drawers Vanity Desk. The furniture arrived with scratches, stains and broken wood pieces. We contacted the company and talked to Ana Gold, she said that she was going to send us a check to pay for some of the damages and that never happen and she played with us for 3 months always having an excused to why the check never arrived, finally we decide to called the company we left messages but nobody return our phone calls. We also ask Ana Gold from host furniture to give us the name and contact for her boss or manager and after that she never responded back. We will never buy from this company again. The worst part is the the desk was very expensive for what you get and the quality and costumer service is...
Read moreTerrible, mediocre company. Always lazy people working there. We retail stores would love to have more options of providers where we could get furniture, where our time is considered and where we are respected as costumers. They are just an option and no a first choice for many stores. Someone should start a new business like this and trust me, they would make money since there isn’t to much vendors option in Miami area. When that happens, I guess the they will wake up and make the...
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