If I had a choice of giving a star it will be zero because the employee was on number 12 on the register was taking someone's place for not well when I try to call when I got home to make a complaint on her I got something but they put the wrong price on it and she going to tell me I need to go take it back and I said I'm not she said she wasn't going to let me leave unless I put it back well I went to another register and when I got home I call and didn't know she's the one to answer the phone well she did not want to take my complaint down she didn't want to listen she didn't want to hear nothing matter of fact I didn't get one word out and next thing I know she's going to say I'm going to check the video on everything and hang up on me well find out when I called back an hour later talk to someone else that was her that was being rude to me the first time and she lied 😡 so this place is not trustworthy they got people in there I'll sit up there and lie I'm telling you guys if I was you do not go to this Kroger's on McKinley avenue in Mishawaka they disrespectful and then she act like she was somebody else all I can tell you is I'm pissed off the way she trapped me in front of my family and next time she has some rude to say I'm going to disrespect her next time she has something rude to say to me but it ain't going to be a next time because I'm going to let all my friends family know what kind of disrespectful store this is if you want Kroger's go to another one cuz a lot of them has respect for their customers this one don't and they don't care and...
Read moreI really dislike krogers, I don't know why I keep giving it a chance. It has nothing to do with the workers I just dislike the company in-general. This time it was the digital coupons. I spent 30 mind before I left the house adding coupons. Shopped all the items I had coupons for, come check out time I couldn't get the computer to see I had coupons. I asked for help from the cashier and was told "I don't know and there is nothing I can do". I ended just having to either make the choice of putting everything back or over paying by $8, i just delt with it but never again. I never have a good experience here, I also get my medications at the krogers pharmacy at Merrifield plaza and the last refill I had to go back 3 times because they kept screwing up my refill. I have several prescriptions that are filled all at once. I have them set up to be refilled on the same day. I went 3 times, the 1st time they somehow missed half my scripts and couldn't tell me why since they had the request but since it was so busy I was told I would have to come back tomorrow, came back the next day and still they missed one of the scripts, I was then to again come back tomorrow they were too busy. I use krogers because of the gold rx program but it is just not worth it any more. After today if I can avoid it I am not coming back here(or any...
Read moreMy experience at Kroger at 9:30 at night tonight was absolutely ridiculous. I think her name was Regina or something like that. My friend Megan and I went in to Kroger at 9:30-9:35ish. (25-30 minutes before close) we were at the check out before 9:20. The lady who was at the self check out section was so rude. I was getting snacks. I got 3 things and it was $13 and some change. I paid with a $10, $1 and tried to pay with a second $1 but it was ripped so the machine wouldn’t take it. So I asked the lady what I could do she said nothing. But she was rude about it and I was using the $2+ of coins I had and the lady kept walking past me and Megan and was staring at us the whole time.
My friend Megan tried processing her card as credit but the lady (Regina) said that she can’t. My friend has done it multiple times before and never had a problem. Plus the lady was kinda being mean about the situation. She was just mean and rude. I felt like she was staring at us and watching us the whole time...
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