This is for ( AMBER THOMAS ) The owner of Trade Winds Restaurant.. I was a loyal customer of Trade Winds, but not any more. I took someone to eat there 3-1-2025, and it was the worst experience of my life. Let's start with the server from, well you know.. She was rude, and had a major attitude problem. She was rushing, she didn't smile, and when as a senior, and asking for the senior discount that was just a joke to her as she asked if I was using cash I said no a debit card, she then said with a snotty attitude you have to use cash to get the discount, BUT NICE TRY THOUGH. We never asked for anything from her, other than the original order, we did not make her run. She wanted us out of her section, she made that quite clear with her actions, her attitude, and rushing us, cutting into our conversations. The whole experience was unprofessional, and it was unpleasant being there.. Now the food, I had my usual meal liver and onions, mashed potatoes. It was $8.99.I looked on the website and it wasn't changed, till I got to the restaurant not only did it change to $12.99, but the portion size got smaller. So I paid more for less that seems to be the norm these days though. My person ordered biscuits and gravy, she loves that, so I guess it was bad she took 1 bite and the rest was left on the plate. When I called the Trade Winds to speak with a manager I was told he would start shift in an hour, but I called back not long after, and he answered the phone. He answered, and nothing came of the conversation, he said he'd look in to it, manager speak for getting unhappy customer off the phone. I used to work in restaurants I know how it goes, but at least back in my restaurant days management would try to make things right, because they knew that customer could go somewhere else to spend those dollars. So back to the server.. I guess we sat in her section too long, she came over broke into an A-B conversation just to aggressively let us know she was leaving, and I had to settle my bill, she then slammed the check, and a pen down on the table, and said with attitude I'll take that when you're done.. I walked out of that restaurant mad, but thanks to the climate, and knowing what it's like to be in the service position I even though every fiber of my being wanted to pay the check, and blow her off as she didn't deserve any tip, I gave her a tip. I tipped her for her bad behavior, I paid for meal that wasn't eaten, and leaving there angry. Terrible service, awful server, came in thinking my meal would be one price because I looked, and found it changed from 8.99 to 12.99, and you get less food. Management didn't care, didn't offer anything, just figuring if I don't come back to your restaurant that Trade Winds won't go broke, and that may be true, but I'm sure that server treats others the way we was treated. We did nothing to her, we didn't run her, we was not unruly customers, that server just had major attitude, and we got that attitude dumped on us..

PS.. This is for L M the waitress. I took a larger party to a restaurant that had a 30 wait time, the server was beyond awesome, wonderful, friendly, and even though this place was swamped with waiting hungry customers the server we got was beyond awesome. We never felt rushed, she even came up to talk for a minute. Great food, great atmosphere, awesome server, and service. That awesome server got a generous tip, she was open, and friendly, with a great attitude. We didn't make her run, just original order, but she was very sweet. L M from trade Winds restaurant only received a tip out of respect for the profession, not for the ability to be nice, because she was not nice to us.